topic Re: Sandbox always response with "[E00009] The payment gateway account is in Test Mode" er in Integration and Testing

Sandbox always response with "[E00009] The payment gateway account is in Test Mode" error

EfsDevTeam1 — Tue, 13 Apr 2021 06:02:24 GMT

Hi,

I am trying to test integration agains my Sandbox account and I am always getting

[E00009] The payment gateway account is in Test Mode.

error, even though the sandbox account is not in Test mode.

I am setting the environment to SANDBOX and providing Sandbox credentials.

Anything I should be looking at to resolve this issue?

Thank you,

Re: Sandbox always response with "[E00009] The payment gateway account is in Test Mode" er

NexusSoftware — Tue, 13 Apr 2021 09:06:54 GMT

Hello @EfsDevTeam1,

To disable Test Mode, log into the Merchant Interface at : https://sandbox.authorize.net/ and click Account -> Settings -> Test Mode -> Switch to Live

Re: Sandbox always response with "[E00009] The payment gateway account is in Test Mode" er

EfsDevTeam1 — Wed, 14 Apr 2021 04:10:19 GMT

Test Mode was off, that is why i could not understand why I was getting this error.

Turns out setting environment to Sandbox is not enough, for create customer profile request validationMode needs to be set to testMode as well and not liveMode.

That seems to have fixed the issue it seems.

THanks,