topic Re: ACH - Card declined by issuer - Contact card issuer to determine reason.) ON ACH transactions in Integration and Testing

ACH - Card declined by issuer - Contact card issuer to determine reason.) ON ACH transactions

alexesca92 — Fri, 14 May 2021 16:06:52 GMT

Hello,

I integreted docusign with autorize. Why do I get this error message when making a text ACH/eCheck transaction?

Transaction Status: Declined (Card declined by issuer - Contact card issuer to determine reason.)

Is it the amount?

I use a valid routing number and a amdeup account.

kabutotx — Fri, 14 May 2021 16:31:52 GMT

Probably the amount. Have the customer contact their bank.

alexesca92 — Fri, 14 May 2021 16:40:35 GMT

Hello KABUTOTX,

It was using my authorize.net sandbox account. So no bank or processor.

kabutotx — Fri, 14 May 2021 17:20:18 GMT

Same.

Per doc there is a $5K limit.