topic Re: sandbox hosted form "Customer Information Manager is not enabled" but it is in Integration and Testing

sandbox hosted form "Customer Information Manager is not enabled" but it is

jspindl3r — Tue, 30 Mar 2021 19:41:57 GMT

I've been using the sandbox in Live mode, creating customer profiles, payment profiles, auth, authCapture transactions.

I decided to try Test mode to verify that one gets transId = 0 for authCapture transactions.

After I swiched Test mode off, I started getting "Customer Information Manager is not enabled" on the hosted form when trying to create a payment profile. I can check the Customer Information manager and see the Customer profile, and add payment profiles and transactions through the Customer Information Manager, but still get the error on the hosted form. I tried turning CIM off and and back on again, but no joy.

How can I fix this so I can continue testing?

Re: sandbox hosted form "Customer Information Manager is not enabled" but it is

jspindl3r — Wed, 31 Mar 2021 13:36:01 GMT

Disregard, was issue on my end.

Re: sandbox hosted form "Customer Information Manager is not enabled" but it is

Clifford_2 — Wed, 02 Jun 2021 08:54:36 GMT

Net Payment Gateway, which provides the complex infrastructure and security Presenting the Hosted Form The token is passed in a basic HTML form with the input name "token". The PayPal sandbox provides an environment that simulates PayPal in which you E00044, Customer Information Manager is not enabled.

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