Authorize.net refund a trunsaction error 54

satisfiedshoes — Thu, 11 Nov 2021 09:48:28 GMT

Please note that when I am trying to refund a transaction I am getting error code 54 in the response.

Below are some details for the transactions the I am trying to refund.

{
    "authorize": {
        "responseCode": "1",
        "authCode": "VY1HJA",
        "avsResultCode": "Y",
        "cvvResultCode": "P",
        "cavvResultCode": "2",
        "transId": "60177506194",
        "refTransID": "",
        "transHash": "",
        "testRequest": "0",
        "accountNumber": "XXXX0002",
        "accountType": "AmericanExpress",
        "messages": {
            "message": [
                {
                    "code": "1",
                    "description": "This transaction has been approved."
                }
            ]
        },
        "transHashSha2": "",
        "profile": {
            "customerProfileId": "902067778",
            "customerPaymentProfileId": "901916432"
        },
        "networkTransId": "3VI24NKBLOH4TPOSS48JR2R"
    },
    "lastFour": "0002",
    "expirationDate": "12\/24"
}

{
    "authorize": {
        "responseCode": "1",
        "authCode": "R8FCA1",
        "avsResultCode": "Y",
        "cvvResultCode": "P",
        "cavvResultCode": "2",
        "transId": "60177503762",
        "refTransID": "",
        "transHash": "",
        "testRequest": "0",
        "accountNumber": "XXXX0002",
        "accountType": "AmericanExpress",
        "messages": {
            "message": [
                {
                    "code": "1",
                    "description": "This transaction has been approved."
                }
            ]
        },
        "transHashSha2": "",
        "profile": {
            "customerProfileId": "902060304",
            "customerPaymentProfileId": "901909039"
        },
        "networkTransId": "Q4W42FGQEBNFYKI9IAQUSM2"
    },
    "lastFour": "0002",
    "expirationDate": "12\/24"
}

Satisfiedshoes.com

Re: Authorize.net refund a trunsaction error 54

MansourH — Tue, 30 Nov 2021 14:48:35 GMT

Hello @satisfiedshoes

Ref: https://developer.authorize.net/api/reference/responseCodes.html?code=54

CODE: 54

EXPLANATION: The referenced transaction does not meet the criteria for issuing a credit.

INTEGRATION SUGGESTIONS: The referenced transaction does not meet the criteria for issuing a credit. It may be unsettled, an invalid type, the wrong currency, an invalid reference transaction ID or settled more than 180 days ago.

In your case it seems you submitted refund requests against (60177506194 ; 60177503762) shortly after these two transactions were created, unsettled transactions cannot be refunded, they can only be voided.

Mansour

topic Authorize.net refund a trunsaction error 54 in Integration and Testing

Authorize.net refund a trunsaction error 54

Re: Authorize.net refund a trunsaction error 54