topic Re: Webhook: GetApiResponse: transrefId not being returned in Production from 5/8/2022 in Integration and Testing

Webhook: GetApiResponse: transrefId not being returned in Production from 5/8/2022

arun1103 — Mon, 09 May 2022 16:25:27 GMT

Hi,

Since Sunday 05/08/2022 2:00 pm PST, we started seeing errors processing webhook notifications.

GetApiResponse is returning null for transrefId in PRODUCTION.

In SANDBOX, the API is still returning valid value for transrefId.

What has changed with Authorize.Net? Please fix it.

Thanks,

Arun

Re: Webhook: GetApiResponse: transrefId not being returned in Production from 5/8/2022

bebates — Mon, 09 May 2022 17:43:18 GMT

I believe I am also seeing this as well (or an issue like it) since about the same timeframe.

The "merchantReferenceId" field in the "payload" node of the WebHook Request body is missing, but it is working correctly in the Sandbox Environment.

Re: Webhook: GetApiResponse: transrefId not being returned in Production from 5/8/2022

MarketTomato — Thu, 12 May 2022 17:05:25 GMT

Also having this issue (in production, not sandbox) with the getTransactionDetailsResponse call.

Re: Webhook: GetApiResponse: transrefId not being returned in Production from 5/8/2022

MunozM — Fri, 13 May 2022 14:46:18 GMT

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.