topic No Response from Authorize.net in Integration and Testing

No Response from Authorize.net

shjablon — Mon, 23 May 2022 15:34:21 GMT

We are using Authorize.Net to process payments for our client on our web application.

Occasionally (reported twice in 3 weeks), the client makes the payment and sees the processing wheel spinning, but then nothing happens - it appears to be a time out. The payment has not gone through.

The next day, the client tries again and it works.

In one case, the exception reported from the application was "Null response received while processing the transaction".

What could be causing this? What is the best way to debug?

Thank you

Re: No Response from Authorize.net

wragsdale — Wed, 25 May 2022 16:08:08 GMT

I am having similar issues. Internal log entries state:

<date/time info> [_sendRequest] (<path to site>/lib/net/authorize/util/HttpClient.php : 89) - Sending 'XML' Request
type
<date/time info> INFO : [_sendRequest] (<path to site>/lib/net/authorize/util/HttpClient.php : 94) - Sending http request via Curl
<date/time info> INFO : [_sendRequest] (<path to site>/lib/net/authorize/util/HttpClient.php : 96) - Response from AnetApi: <date/time info> ERROR : [_sendRequest] (<path to site>/lib/net/authorize/util/HttpClient.php : 106) - CURL ERROR: Operation timed out after 45001 milliseconds with 0 bytes received

<date/time info> ERROR : [execute] (<path to site>/lib/net/authorize/api/controller/base/ApiOperationBase.php : 146) - Error getting response from AP

Re: No Response from Authorize.net

WilliamSaxo — Wed, 01 Jun 2022 05:41:04 GMT

Having same problem. Authorize.net outage? We're unable to connect to Authorize.net to process credit card transactions; it looks like it went down at around 2:30 PM Eastern. Visiting the web site returns an error too, from Cloudflare.