topic Refund process methodology question and Authorize capabilities in Integration and Testing

Refund process methodology question and Authorize capabilities

bbolt51 — Wed, 19 Jul 2023 18:29:16 GMT

I have completed a test case in the sandbox in creating a refund, but I could not change the original order. I am finding that the process is not what I really want to do. So I thought I would make an example that individuals can comment on.

1. I have an order created with one item (Let's say it is a shirt). The person purchased 5 units of the same shirts, but later that person would like to return one of the shirts. Each shirt is $20 (unit price). So the total order is $100.00 + 6.00 (Mi Tax) = $106.00. ItemId is "123".

2. Would like to go into the original order and change itemId "123" count to 4 and refund $21.20 (including tax). If this is possible, I can create a new receipt for the customer with the marked changes. (Super Cold)

3. OR from the successful refund that I did create, can I add an item that shows what was returned and place a negative number on the item unit price, with a Item description of Returned. Then place a negative $21.20 on the total and $1.20 on the tax.

thanks for your feedback in advance.

Bob

Re: Refund process methodology question and Authorize capabilities

bbolt51 — Wed, 19 Jul 2023 20:03:18 GMT

I was playing in the api sand box and now I realize I can't add the <order>, <item>, or <tax> into the refund to show the history on the change process. GREAT

hear is what I was doing in my test:

<name>736wHXXXXXXXX</name>

<transactionKey>942XXXXXXXXXX</transactionKey>

</merchantAuthentication>

<transactionType>refundTransaction</transactionType>

</creditCard>

</payment>

<name>REIGN2223NIKECHALLENGEIVJERSEY</name>

<order>

<description>Amri Ashiku_Num_9_Team_Reign_2015_Boys_Green</description>

</order>

<tax>

<description>Michigan</description>

</tax>

</transactionRequest>

</createTransactionRequest>