https://community.developer.cybersource.com/t5/Integration-and-Testing/Cannot-log-in-to-Sandbox/m-p/88059#M55464 <P>You may need to call AN, 1-877-447-3938,,##,,4<BR />As a developer with only a sandbox account, to speak with developer support, you must press ## at the main voice mail menu, and then press 4 to get to developer support.</P> Wed, 15 Nov 2023 15:42:06 GMT marine2026 2023-11-15T15:42:06Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Cannot-log-in-to-Sandbox/m-p/88042#M55448 <P>Just signed up for sandbox account but I can't access it because the log in credentials I created do not work. I'm at <A href="https://sandbox.authorize.net" target="_blank">https://sandbox.authorize.net</A>. &nbsp;I tried "forgot password" and "forgot username" but the "entered information that does not match our records." However, the username and email I entered is correct and can be verified by the fact that 1) I received a confirmation email with my&nbsp;API Login ID and Transaction Key&nbsp;and 2) I cannot create a new sandbox account using my very unique username, as the account is "<SPAN>already in use"</SPAN>.&nbsp;</P><P>What is happening?</P> Sun, 12 Nov 2023 18:20:29 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Cannot-log-in-to-Sandbox/m-p/88042#M55448 drld208 2023-11-12T18:20:29Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Cannot-log-in-to-Sandbox/m-p/88059#M55464 <P>You may need to call AN, 1-877-447-3938,,##,,4<BR />As a developer with only a sandbox account, to speak with developer support, you must press ## at the main voice mail menu, and then press 4 to get to developer support.</P> Wed, 15 Nov 2023 15:42:06 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Cannot-log-in-to-Sandbox/m-p/88059#M55464 marine2026 2023-11-15T15:42:06Z