topic Re: Slow Response Times for ALL Transactions in Integration and Testing

Slow Response Times for ALL Transactions

pmarangoni — Tue, 14 Nov 2023 22:13:27 GMT

For a few months now, all transactions are taking approximately 22 seconds. Whether charging a credit card, or adding a credit card to the CIM, etc.

We are running on ASP.NET and .NET Framework 4.8, using the Authorize.NET .NET SDK.

This is unacceptable. We tried phoning support but got nowhere. If we can't get this resolved soon, we will be forced to work with a new processing service.

Re: Slow Response Times for ALL Transactions

marine2026 — Wed, 15 Nov 2023 15:51:39 GMT

It seems you may be helped by using a network tool that shows the time between hops so you can verify where the delay is...

Re: Slow Response Times for ALL Transactions

pmarangoni — Wed, 15 Nov 2023 17:54:37 GMT

Checking how long each statement in the code takes, I've narrowed down the bottleneck to this statement:

controller.Execute();

That call is after this:

var controller = new createTransactionController(request);

Re: Slow Response Times for ALL Transactions

pmarangoni — Wed, 22 Nov 2023 22:09:30 GMT

When retrieving a credit card from the CIM, it returns a response in under a second. VOIDing a charge takes over 21 seconds. Adding a credit card to CIM takes over 21 seconds. Charging a credit card takes over 21 seconds.

Re: Slow Response Times for ALL Transactions

pmarangoni — Tue, 03 Jun 2025 15:46:52 GMT

Since originally posting this issue, we have migrated to ASP.NET Core 9 and we are still having issues with response times.

This call always takes about 22 seconds:

response = await _httpClient.PostAsJsonAsync<CreditCardTransactionRequest>(_httpClient.BaseAddress!.ToString(), codeRequest, jsonOptions);