topic Re: E00007 - User authentication failed due to invalid authentication values. in Integration and Testing

topic Re: E00007 - User authentication failed due to invalid authentication values. in Integration and Testing https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/88781#M55955 <P>Additional information.</P><P><SPAN>config.py:</SPAN></P><LI-CODE lang="markup"> # Authorize.net test credentials JAVASCRIPT_URL = "https://jstest.authorize.net/v1/Accept.js" API_LOGIN_ID = "9..." PUBLIC_CLIENT_KEY = ( "7..." ) TRANSACTION_KEY = "6..." .......... # Authorize.net production credentials JAVASCRIPT_URL = "https://js.authorize.net/v1/Accept.js" API_LOGIN_ID = "8..." PUBLIC_CLIENT_KEY = ( "4..." ) TRANSACTION_KEY = "7..."</LI-CODE><P><SPAN>capture.html (the card information is captured and the payment is prepared):</SPAN></P><LI-CODE lang="markup"><script type="text/javascript" src="{{ JAVASCRIPT_URL }}" charset="utf-8"> </script> <div class="container-narrow"> <div class="panel owl50"> <div class="justify-center"> <h1>Payment information</h1> </div> <form class="owl50" id="paymentForm" method="POST" action="..."> <input type="hidden" name="dataValue" id="dataValue" /> <input type="hidden" name="dataDescriptor" id="dataDescriptor" /> <div class="owl20"> <div> <label for="cardNumber">Card number:</label> <input class="form-input" type="text" name="cardNumber" id="cardNumber" placeholder="card number" /> <p class="text-small text-red" id="cardNumberError"></p> </div> <div> <label for="expMonth">Expiration month:</label> <input class="form-input" type="text" name="expMonth" id="expMonth" placeholder="expiration month" /> <p class="text-small text-red" id="expMonthError"></p> </div> <div> <label for="expYear">Expiration year:</label> <input class="form-input" type="text" name="expYear" id="expYear" placeholder="expiration year" /> <p class="text-small text-red" id="expYearError"></p> </div> <div> <label for="cardCode">CVV code:</label> <input class="form-input" type="text" name="cardCode" id="cardCode" placeholder="cvv code" /> <p class="text-small text-red" id="cardCodeError"></p> </div> </div> <p class="text-red justify-center" id="dataEntryError"></p> <div class="owl20"> <button class="button button-wide button-green" type="button" onclick="sendPaymentDataToAnet()" /> Make the payment </button>  <a class="button button-wide button-yellow" href="/members/cart">Cancel</a> </div> </form> </div> </div> <script type="text/javascript"> function sendPaymentDataToAnet() { // clear the error messages document.getElementById("cardNumberError").innerHTML = ""; document.getElementById("expMonthError").innerHTML = ""; document.getElementById("expYearError").innerHTML = ""; document.getElementById("cardCodeError").innerHTML = ""; var authData = {}; authData.clientKey = "{{ PUBLIC_CLIENT_KEY }}"; authData.apiLoginID = "{{ API_LOGIN_ID }}"; var cardData = {}; // cardData.cardNumber = document.getElementById("cardNumber").value; // strip blanks from the card number cardData.cardNumber = document.getElementById("cardNumber").value.split(" ").join(""); cardData.month = document.getElementById("expMonth").value; cardData.year = document.getElementById("expYear").value; cardData.cardCode = document.getElementById("cardCode").value; var secureData = {}; secureData.authData = authData; secureData.cardData = cardData; Accept.dispatchData(secureData, responseHandler); function responseHandler(response) { cardCode = document.getElementById("cardCode").value; // display authorizenet errors and require the CVV if (response.messages.resultCode === "Error" || cardCode == "") { // set the dataEntryError message for invalid input document.getElementById("dataEntryError").innerHTML = "Data entry error."; if (cardCode == "") { document.getElementById("cardCodeError").innerHTML = "Please provide valid CVV." } var i = 0; while (i < response.messages.message.length) { if (response.messages.message[i].code == "E_WC_05") { document.getElementById("cardNumberError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_06") { document.getElementById("expMonthError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_08") { document.getElementById("expMonthError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_07") { document.getElementById("expYearError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_08") { document.getElementById("expYearError").innerHTML = response.messages.message[i].text } if (response.messages.message[i].code == "E_WC_15") { document.getElementById("cardCodeError").innerHTML = response.messages.message[i].text; } console.log( response.messages.message[i].code + ": " + response.messages.message[i].text ); i = i + 1; } } else { paymentFormUpdate(response.opaqueData); } } function paymentFormUpdate(opaqueData) { document.getElementById("dataEntryError").innerHTML = ""; document.getElementById("dataDescriptor").value = opaqueData.dataDescriptor; document.getElementById("dataValue").value = opaqueData.dataValue; // If using your own form to collect the sensitive data from the customer, // blank out the fields before submitting them to your server. document.getElementById("cardNumber").value = ""; document.getElementById("expMonth").value = ""; document.getElementById("expYear").value = ""; document.getElementById("cardCode").value = ""; document.getElementById("paymentForm").submit(); } } </script></LI-CODE><P><SPAN>The credentials are passed and temporarily printed:</SPAN></P><LI-CODE lang="markup"> # Create a merchantAuthenticationType object with authentication details merchantAuth = apicontractsv1.merchantAuthenticationType() merchantAuth.name = app.config["API_LOGIN_ID"] merchantAuth.transactionKey = app.config["TRANSACTION_KEY"] print(app.config["JAVASCRIPT_URL"]) print("API login ID: ", app.config["API_LOGIN_ID"]) print("Transaction key: ", app.config["TRANSACTION_KEY"])</LI-CODE><P><SPAN>From the log using the sandbox credentials:</SPAN></P><LI-CODE lang="markup">https://jstest.authorize.net/v1/Accept.js API login ID: 9... Transaction key: 6... Successfully created transaction with Transaction ID: ... Transaction Response Code: 1 Message Code: 1</LI-CODE><P><SPAN>From the log using the production credentials:</SPAN></P><LI-CODE lang="markup">https://js.authorize.net/v1/Accept.js API login ID: 8... Transaction key: 7... Error Code: E00007 Error Message: User authentication failed due to invalid authentication ...</LI-CODE><P> </P><P> </P><P> </P> Sun, 11 Feb 2024 18:56:19 GMT Burke 2024-02-11T18:56:19Z E00007 - User authentication failed due to invalid authentication values. https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/88769#M55943 <DIV class="">I have a sandbox environment setup and it is working as expected.  I am in the process of migrating to the live system, and I am using the example code and my own form.  The system is not accepting the authentication credentials.  I’ve changed the transaction key a time or two and received the same results.  I am not aware of a way to change the API login ID. </DIV><DIV class=""> </DIV><DIV class="">Could you please share any thoughts or suggestion that could shed light on this issue? </DIV><DIV class=""> </DIV><DIV class="">Example code: <A href="https://developer.authorize.net/api/reference/features/acceptjs.html#Example_of_the_Complete_HTML_Page" target="_self">https://developer.authorize.net/api/reference/features/acceptjs.html#Example_of_the_Complete_HTML_Page</A></DIV><DIV class=""> </DIV><DIV class="">Production library (own form): <A href="https://js.authorize.net/v1/Accept.js" target="_blank" rel="noopener">https://js.authorize.net/v1/Accept.js</A></DIV> Sat, 10 Feb 2024 00:10:43 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/88769#M55943 Burke 2024-02-10T00:10:43Z Re: E00007 - User authentication failed due to invalid authentication values. https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/88781#M55955 <P>Additional information.</P><P><SPAN>config.py:</SPAN></P><LI-CODE lang="markup"> # Authorize.net test credentials JAVASCRIPT_URL = "https://jstest.authorize.net/v1/Accept.js" API_LOGIN_ID = "9..." PUBLIC_CLIENT_KEY = ( "7..." ) TRANSACTION_KEY = "6..." .......... # Authorize.net production credentials JAVASCRIPT_URL = "https://js.authorize.net/v1/Accept.js" API_LOGIN_ID = "8..." PUBLIC_CLIENT_KEY = ( "4..." ) TRANSACTION_KEY = "7..."</LI-CODE><P><SPAN>capture.html (the card information is captured and the payment is prepared):</SPAN></P><LI-CODE lang="markup"><script type="text/javascript" src="{{ JAVASCRIPT_URL }}" charset="utf-8"> </script> <div class="container-narrow"> <div class="panel owl50"> <div class="justify-center"> <h1>Payment information</h1> </div> <form class="owl50" id="paymentForm" method="POST" action="..."> <input type="hidden" name="dataValue" id="dataValue" /> <input type="hidden" name="dataDescriptor" id="dataDescriptor" /> <div class="owl20"> <div> <label for="cardNumber">Card number:</label> <input class="form-input" type="text" name="cardNumber" id="cardNumber" placeholder="card number" /> <p class="text-small text-red" id="cardNumberError"></p> </div> <div> <label for="expMonth">Expiration month:</label> <input class="form-input" type="text" name="expMonth" id="expMonth" placeholder="expiration month" /> <p class="text-small text-red" id="expMonthError"></p> </div> <div> <label for="expYear">Expiration year:</label> <input class="form-input" type="text" name="expYear" id="expYear" placeholder="expiration year" /> <p class="text-small text-red" id="expYearError"></p> </div> <div> <label for="cardCode">CVV code:</label> <input class="form-input" type="text" name="cardCode" id="cardCode" placeholder="cvv code" /> <p class="text-small text-red" id="cardCodeError"></p> </div> </div> <p class="text-red justify-center" id="dataEntryError"></p> <div class="owl20"> <button class="button button-wide button-green" type="button" onclick="sendPaymentDataToAnet()" /> Make the payment </button>  <a class="button button-wide button-yellow" href="/members/cart">Cancel</a> </div> </form> </div> </div> <script type="text/javascript"> function sendPaymentDataToAnet() { // clear the error messages document.getElementById("cardNumberError").innerHTML = ""; document.getElementById("expMonthError").innerHTML = ""; document.getElementById("expYearError").innerHTML = ""; document.getElementById("cardCodeError").innerHTML = ""; var authData = {}; authData.clientKey = "{{ PUBLIC_CLIENT_KEY }}"; authData.apiLoginID = "{{ API_LOGIN_ID }}"; var cardData = {}; // cardData.cardNumber = document.getElementById("cardNumber").value; // strip blanks from the card number cardData.cardNumber = document.getElementById("cardNumber").value.split(" ").join(""); cardData.month = document.getElementById("expMonth").value; cardData.year = document.getElementById("expYear").value; cardData.cardCode = document.getElementById("cardCode").value; var secureData = {}; secureData.authData = authData; secureData.cardData = cardData; Accept.dispatchData(secureData, responseHandler); function responseHandler(response) { cardCode = document.getElementById("cardCode").value; // display authorizenet errors and require the CVV if (response.messages.resultCode === "Error" || cardCode == "") { // set the dataEntryError message for invalid input document.getElementById("dataEntryError").innerHTML = "Data entry error."; if (cardCode == "") { document.getElementById("cardCodeError").innerHTML = "Please provide valid CVV." } var i = 0; while (i < response.messages.message.length) { if (response.messages.message[i].code == "E_WC_05") { document.getElementById("cardNumberError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_06") { document.getElementById("expMonthError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_08") { document.getElementById("expMonthError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_07") { document.getElementById("expYearError").innerHTML = response.messages.message[i].text; } if (response.messages.message[i].code == "E_WC_08") { document.getElementById("expYearError").innerHTML = response.messages.message[i].text } if (response.messages.message[i].code == "E_WC_15") { document.getElementById("cardCodeError").innerHTML = response.messages.message[i].text; } console.log( response.messages.message[i].code + ": " + response.messages.message[i].text ); i = i + 1; } } else { paymentFormUpdate(response.opaqueData); } } function paymentFormUpdate(opaqueData) { document.getElementById("dataEntryError").innerHTML = ""; document.getElementById("dataDescriptor").value = opaqueData.dataDescriptor; document.getElementById("dataValue").value = opaqueData.dataValue; // If using your own form to collect the sensitive data from the customer, // blank out the fields before submitting them to your server. document.getElementById("cardNumber").value = ""; document.getElementById("expMonth").value = ""; document.getElementById("expYear").value = ""; document.getElementById("cardCode").value = ""; document.getElementById("paymentForm").submit(); } } </script></LI-CODE><P><SPAN>The credentials are passed and temporarily printed:</SPAN></P><LI-CODE lang="markup"> # Create a merchantAuthenticationType object with authentication details merchantAuth = apicontractsv1.merchantAuthenticationType() merchantAuth.name = app.config["API_LOGIN_ID"] merchantAuth.transactionKey = app.config["TRANSACTION_KEY"] print(app.config["JAVASCRIPT_URL"]) print("API login ID: ", app.config["API_LOGIN_ID"]) print("Transaction key: ", app.config["TRANSACTION_KEY"])</LI-CODE><P><SPAN>From the log using the sandbox credentials:</SPAN></P><LI-CODE lang="markup">https://jstest.authorize.net/v1/Accept.js API login ID: 9... Transaction key: 6... Successfully created transaction with Transaction ID: ... Transaction Response Code: 1 Message Code: 1</LI-CODE><P><SPAN>From the log using the production credentials:</SPAN></P><LI-CODE lang="markup">https://js.authorize.net/v1/Accept.js API login ID: 8... Transaction key: 7... Error Code: E00007 Error Message: User authentication failed due to invalid authentication ...</LI-CODE><P> </P><P> </P><P> </P> Sun, 11 Feb 2024 18:56:19 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/88781#M55955 Burke 2024-02-11T18:56:19Z Re: E00007 - User authentication failed due to invalid authentication values. https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/89080#M56136 <P>I have the same issue. Any tips for solution?</P> Tue, 26 Mar 2024 08:58:21 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/E00007-User-authentication-failed-due-to-invalid-authentication/m-p/89080#M56136 eprenrem 2024-03-26T08:58:21Z