topic Re: Accept.js createTransactionRequeset nonce timeout in Integration and Testing

Accept.js createTransactionRequeset nonce timeout

bluegrass — Fri, 03 May 2024 01:49:00 GMT

We implemented the Accpet.JS payment with our own form and submit the nonce to the createTransactionRequest API.

This seems works very well; however, about once every month or so, we experience a timeout when calling the createTransactionRequest API with the nonce. I have been manually tracking down the transId and determine if it was received and approved to update our records.

Is there a better way to handle this?

Re: Accept.js createTransactionRequeset nonce timeout

archidealhome — Thu, 09 May 2024 13:56:04 GMT

To handle the occasional timeouts, consider implementing retry logic in your integration code. You can also reach out to our support team for further assistance.

Re: Accept.js createTransactionRequeset nonce timeout

Hines880 — Fri, 10 May 2024 10:49:23 GMT

It's great that you've integrated Accept.js for payments, and submitting the nonce to the createTransactionRequest API sounds smooth. Experiencing a timeout once a month is a bit of a hassle, though. Maybe checking the transId manually can help track the approvals and update your records until the timeout issue gets resolved.

Re: Accept.js createTransactionRequeset nonce timeout

archidealhome — Fri, 10 May 2024 13:10:48 GMT

Did you reach out to the support team?

Re: Accept.js createTransactionRequeset nonce timeout

Hines880 — Mon, 13 May 2024 06:50:35 GMT

Adding retry logic to your integration code is like giving it a second chance when it encounters a timeout, making it more reliable. But if the problem persists, don't hesitate to contact our support team for further help. It's important to keep track of these retries and evaluate their effectiveness to ensure smooth operation in the long run.

Re: Accept.js createTransactionRequeset nonce timeout

Hines880 — Mon, 13 May 2024 11:09:26 GMT

Thanks, is your problem resolved.

Re: Accept.js createTransactionRequeset nonce timeout

Antoine880 — Tue, 11 Jun 2024 07:36:38 GMT

It is really a very helpful, i am highly appreciating it. Keep it up !