topic Merchant Onboarding API Error E00001 in Integration and Testing https://community.developer.cybersource.com/t5/Integration-and-Testing/Merchant-Onboarding-API-Error-E00001/m-p/89831#M56600 <P>We are getting the following error which is not helping us troubleshoot the last step of the process</P><P>&nbsp;</P><PRE>"code" : "E00001", "text" : "An error occurred during processing. Please try again.", "description" : "An unexpected system error occurred while processing this request.", "integration_suggestions": "", "other_suggestions": ""</PRE><P>Here is the payload (Can anyone see something I am missing.&nbsp; I am in the sandbox with fake data)</P><P>&nbsp;</P><P>&nbsp;</P><LI-CODE lang="markup">Here is the XML I am sending (it is just fake data, mostly random letters): &lt;resellerCreateMerchantRequest xmlns= "AnetApi/xml/v1/schema/AnetApiSchema.xsd"&gt; &lt;resellerAuthentication&gt; &lt;name&gt;bizdev05&lt;/name&gt; &lt;apiKey&gt;4kJd237rZu59qAZd&lt;/apiKey&gt; &lt;/resellerAuthentication&gt; &lt;refId&gt;21&lt;/refId&gt; &lt;merchant&gt; &lt;name&gt;Marek Cifra&lt;/name&gt; &lt;businessAddress&gt; &lt;streetAddress&gt;47 W 13th St&lt;/streetAddress&gt; &lt;city&gt;New York&lt;/city&gt; &lt;state&gt;AZ&lt;/state&gt; &lt;zip&gt;10011&lt;/zip&gt; &lt;country&gt;US&lt;/country&gt; &lt;/businessAddress&gt; &lt;phone&gt;(123)456-7890&lt;/phone&gt; &lt;email&gt;pppopo@cifra.sk&lt;/email&gt; &lt;sendActivationEmail&gt;true&lt;/sendActivationEmail&gt; &lt;businessInfo&gt; &lt;businessType&gt;SoleProprietorShip&lt;/businessType&gt; &lt;taxId&gt;999887777&lt;/taxId&gt; &lt;ageOfBusiness&gt;0&lt;/ageOfBusiness&gt; &lt;productsSold&gt;super duper company&lt;/productsSold&gt; &lt;sicCode&gt;4511&lt;/sicCode&gt; &lt;marketTypeId&gt;0&lt;/marketTypeId&gt; &lt;/businessInfo&gt; &lt;ownerInfo&gt; &lt;name&gt;Marek Marek&lt;/name&gt; &lt;title&gt;Owner&lt;/title&gt; &lt;address&gt; &lt;streetAddress&gt;47 W 13th St&lt;/streetAddress&gt; &lt;city&gt;New York&lt;/city&gt; &lt;state&gt;AZ&lt;/state&gt; &lt;zip&gt;10011&lt;/zip&gt; &lt;country&gt;US&lt;/country&gt; &lt;/address&gt; &lt;ssn&gt;999887777&lt;/ssn&gt; &lt;/ownerInfo&gt; &lt;billingProfile&gt; &lt;billingBankInfo&gt; &lt;nameOnBankAccount&gt;Marek&lt;/nameOnBankAccount&gt; &lt;bankAccountType&gt;Checking&lt;/bankAccountType&gt; &lt;bankAccountOwnerType&gt;Business&lt;/bankAccountOwnerType&gt; &lt;bankABACode&gt;031000053&lt;/bankABACode&gt; &lt;bankAccountNumber&gt;543534543&lt;/bankAccountNumber&gt; &lt;bankName&gt;rwerew&lt;/bankName&gt; &lt;bankCity&gt;Ambler&lt;/bankCity&gt; &lt;bankState&gt;PA&lt;/bankState&gt; &lt;bankZip&gt;19002&lt;/bankZip&gt; &lt;defaultBillingMethod&gt;true&lt;/defaultBillingMethod&gt; &lt;/billingBankInfo&gt; &lt;/billingProfile&gt; &lt;paymentGrouping&gt; &lt;paymentTypes&gt; &lt;paymentType&gt;V&lt;/paymentType&gt; &lt;paymentType&gt;M&lt;/paymentType&gt; &lt;paymentType&gt;D&lt;/paymentType&gt; &lt;paymentType&gt;A&lt;/paymentType&gt; &lt;paymentType&gt;C&lt;/paymentType&gt; &lt;paymentType&gt;E&lt;/paymentType&gt; &lt;paymentType&gt;J&lt;/paymentType&gt; &lt;/paymentTypes&gt; &lt;/paymentGrouping&gt; &lt;services&gt; &lt;merchantService&gt; &lt;id&gt;8&lt;/id&gt; &lt;serviceBuyRatePrograms&gt; &lt;serviceBuyRateProgram&gt; &lt;id&gt;118&lt;/id&gt; &lt;isDefault&gt;false&lt;/isDefault&gt; &lt;isSelfProvisioning&gt;false&lt;/isSelfProvisioning&gt; &lt;description&gt;SetupFee $25.00 - GWFee $15.00 - TransFee $0.05 - Threshold 1&lt;/description&gt; &lt;fees&gt; &lt;fee&gt; &lt;id&gt;11&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;15.0000&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Gateway Monthly Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;fee&gt; &lt;id&gt;19&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;0.0500&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Credit Card Per-Transaction Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;fee&gt; &lt;id&gt;21&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;0.0500&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Batch Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;/fees&gt; &lt;/serviceBuyRateProgram&gt; &lt;/serviceBuyRatePrograms&gt; &lt;/merchantService&gt; &lt;merchantService&gt; &lt;id&gt;17&lt;/id&gt; &lt;/merchantService&gt; &lt;/services&gt; &lt;resellerProfileId&gt;101030&lt;/resellerProfileId&gt; &lt;/merchant&gt; &lt;/resellerCreateMerchantRequest&gt;</LI-CODE><P>&nbsp;</P> Fri, 02 Aug 2024 14:18:16 GMT qfaison 2024-08-02T14:18:16Z Merchant Onboarding API Error E00001 https://community.developer.cybersource.com/t5/Integration-and-Testing/Merchant-Onboarding-API-Error-E00001/m-p/89831#M56600 <P>We are getting the following error which is not helping us troubleshoot the last step of the process</P><P>&nbsp;</P><PRE>"code" : "E00001", "text" : "An error occurred during processing. Please try again.", "description" : "An unexpected system error occurred while processing this request.", "integration_suggestions": "", "other_suggestions": ""</PRE><P>Here is the payload (Can anyone see something I am missing.&nbsp; I am in the sandbox with fake data)</P><P>&nbsp;</P><P>&nbsp;</P><LI-CODE lang="markup">Here is the XML I am sending (it is just fake data, mostly random letters): &lt;resellerCreateMerchantRequest xmlns= "AnetApi/xml/v1/schema/AnetApiSchema.xsd"&gt; &lt;resellerAuthentication&gt; &lt;name&gt;bizdev05&lt;/name&gt; &lt;apiKey&gt;4kJd237rZu59qAZd&lt;/apiKey&gt; &lt;/resellerAuthentication&gt; &lt;refId&gt;21&lt;/refId&gt; &lt;merchant&gt; &lt;name&gt;Marek Cifra&lt;/name&gt; &lt;businessAddress&gt; &lt;streetAddress&gt;47 W 13th St&lt;/streetAddress&gt; &lt;city&gt;New York&lt;/city&gt; &lt;state&gt;AZ&lt;/state&gt; &lt;zip&gt;10011&lt;/zip&gt; &lt;country&gt;US&lt;/country&gt; &lt;/businessAddress&gt; &lt;phone&gt;(123)456-7890&lt;/phone&gt; &lt;email&gt;pppopo@cifra.sk&lt;/email&gt; &lt;sendActivationEmail&gt;true&lt;/sendActivationEmail&gt; &lt;businessInfo&gt; &lt;businessType&gt;SoleProprietorShip&lt;/businessType&gt; &lt;taxId&gt;999887777&lt;/taxId&gt; &lt;ageOfBusiness&gt;0&lt;/ageOfBusiness&gt; &lt;productsSold&gt;super duper company&lt;/productsSold&gt; &lt;sicCode&gt;4511&lt;/sicCode&gt; &lt;marketTypeId&gt;0&lt;/marketTypeId&gt; &lt;/businessInfo&gt; &lt;ownerInfo&gt; &lt;name&gt;Marek Marek&lt;/name&gt; &lt;title&gt;Owner&lt;/title&gt; &lt;address&gt; &lt;streetAddress&gt;47 W 13th St&lt;/streetAddress&gt; &lt;city&gt;New York&lt;/city&gt; &lt;state&gt;AZ&lt;/state&gt; &lt;zip&gt;10011&lt;/zip&gt; &lt;country&gt;US&lt;/country&gt; &lt;/address&gt; &lt;ssn&gt;999887777&lt;/ssn&gt; &lt;/ownerInfo&gt; &lt;billingProfile&gt; &lt;billingBankInfo&gt; &lt;nameOnBankAccount&gt;Marek&lt;/nameOnBankAccount&gt; &lt;bankAccountType&gt;Checking&lt;/bankAccountType&gt; &lt;bankAccountOwnerType&gt;Business&lt;/bankAccountOwnerType&gt; &lt;bankABACode&gt;031000053&lt;/bankABACode&gt; &lt;bankAccountNumber&gt;543534543&lt;/bankAccountNumber&gt; &lt;bankName&gt;rwerew&lt;/bankName&gt; &lt;bankCity&gt;Ambler&lt;/bankCity&gt; &lt;bankState&gt;PA&lt;/bankState&gt; &lt;bankZip&gt;19002&lt;/bankZip&gt; &lt;defaultBillingMethod&gt;true&lt;/defaultBillingMethod&gt; &lt;/billingBankInfo&gt; &lt;/billingProfile&gt; &lt;paymentGrouping&gt; &lt;paymentTypes&gt; &lt;paymentType&gt;V&lt;/paymentType&gt; &lt;paymentType&gt;M&lt;/paymentType&gt; &lt;paymentType&gt;D&lt;/paymentType&gt; &lt;paymentType&gt;A&lt;/paymentType&gt; &lt;paymentType&gt;C&lt;/paymentType&gt; &lt;paymentType&gt;E&lt;/paymentType&gt; &lt;paymentType&gt;J&lt;/paymentType&gt; &lt;/paymentTypes&gt; &lt;/paymentGrouping&gt; &lt;services&gt; &lt;merchantService&gt; &lt;id&gt;8&lt;/id&gt; &lt;serviceBuyRatePrograms&gt; &lt;serviceBuyRateProgram&gt; &lt;id&gt;118&lt;/id&gt; &lt;isDefault&gt;false&lt;/isDefault&gt; &lt;isSelfProvisioning&gt;false&lt;/isSelfProvisioning&gt; &lt;description&gt;SetupFee $25.00 - GWFee $15.00 - TransFee $0.05 - Threshold 1&lt;/description&gt; &lt;fees&gt; &lt;fee&gt; &lt;id&gt;11&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;15.0000&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Gateway Monthly Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;fee&gt; &lt;id&gt;19&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;0.0500&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Credit Card Per-Transaction Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;fee&gt; &lt;id&gt;21&lt;/id&gt; &lt;singleTiered&gt;true&lt;/singleTiered&gt; &lt;rateType&gt; &lt;id&gt;1&lt;/id&gt; &lt;description&gt;Dollar&lt;/description&gt; &lt;/rateType&gt; &lt;tiers&gt; &lt;feeTier&gt; &lt;sellRate&gt;-1&lt;/sellRate&gt; &lt;buyRate&gt;0.0500&lt;/buyRate&gt; &lt;/feeTier&gt; &lt;/tiers&gt; &lt;description&gt;Batch Fee&lt;/description&gt; &lt;settable&gt;true&lt;/settable&gt; &lt;/fee&gt; &lt;/fees&gt; &lt;/serviceBuyRateProgram&gt; &lt;/serviceBuyRatePrograms&gt; &lt;/merchantService&gt; &lt;merchantService&gt; &lt;id&gt;17&lt;/id&gt; &lt;/merchantService&gt; &lt;/services&gt; &lt;resellerProfileId&gt;101030&lt;/resellerProfileId&gt; &lt;/merchant&gt; &lt;/resellerCreateMerchantRequest&gt;</LI-CODE><P>&nbsp;</P> Fri, 02 Aug 2024 14:18:16 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Merchant-Onboarding-API-Error-E00001/m-p/89831#M56600 qfaison 2024-08-02T14:18:16Z