Cannot Create Sandbox Account: "Please enter a valid email address."

automattf — Mon, 05 Aug 2024 20:11:54 GMT

I'm trying to create a sandbox account at https://developer.authorize.net/hello_world/sandbox.html. Whenever I enter any email, it says "Please enter a valid email address." It only seems to accept emails with TLDs .com, .net, and .org. Our company has alternative TLDs like .ai; we do not have any domains with these common TLDs. This has never been an issue in any other form I have ever filled out across the entire internet. I am completely blocked from creating a sandbox account with a work email. Even my personal email does not work because it's not those TLDs either.

Re: Cannot Create Sandbox Account: "Please enter a valid email address."

automattf — Thu, 19 Sep 2024 13:47:54 GMT

The workaround here was to use any .com email I have access to. Once the account was created, I was able to change my email. That form did not have the same validation, and accepted my actual work email.

topic Cannot Create Sandbox Account: "Please enter a valid email address." in Integration and Testing

Cannot Create Sandbox Account: "Please enter a valid email address."

Re: Cannot Create Sandbox Account: "Please enter a valid email address."