topic Re: Response Missing from Authorize.net in Integration and Testing

Response Missing from Authorize.net

aaauser — Thu, 12 Mar 2020 11:08:56 GMT

We are using the Accept Hosted method of Authorize.net in our application. To receive the response from the Authorize.net, we are following the approach suggested by Authorize.net, which is using the javascript.

But sometimes we are not receiving the response from Authorize.net even the payment is registered successfullly in authorize.net. This missing payment response leads to many issues in our application like payment is not registered in our database even after the user receiving the confirmation email of payment success from Authorize.net and receiving many calls from customers saying that they receiving payment reminders even after successful payment.

Can anyone help us to overcome this issue.

Thanks in advance..

Re: Response Missing from Authorize.net

rcourtois — Thu, 12 Mar 2020 14:20:29 GMT

We have had reports of this issue, but haven't been able to track it down yet. Can you be a little more specific about how you are receivng the response from Authorize.net? We are using the hostedPaymentIFrameCommunicatorUrl setting in the getHostedPaymentPageRequest. From looking at the web server logs, it does appear that the request for our iframecommunicator page is being received and served, but then it never triggers a post back to our web server.

My theory is that some browser is doing a more aggressive cross site scripting check and causing an error when the iframe communicator page does window.parent.parent.ourobject.onReceive(). If that's what's happening, the problem is most users wouldn't even see the error in the browser dev tools, and we haven't been able to reproduce it yet.

Re: Response Missing from Authorize.net

ccastile — Tue, 15 Oct 2024 20:25:13 GMT

Did you ever find a resolution for this? We appear to be having the same issue.