https://community.developer.cybersource.com/t5/Integration-and-Testing/All-Sandbox-accounts-are-quot-inactive-quot/m-p/91221#M57302 <P>Since the sandbox issue has been up, we've found that our two sets of sandbox API credentials are returning that the account is inactive.&nbsp;&nbsp;</P><P>When we try to login to the sandbox or reset our password, we get an error and can't log in.</P><P>These credentials have been used daily for YEARS and is important for our team to be able to train new clients in a staging environment.&nbsp; We've been stuck like this for weeks.&nbsp;&nbsp;</P><P>Using production credentials to get by isn't an option because we're using CIM, and we don't mix client IDs between production and staging.</P> Wed, 05 Feb 2025 17:48:48 GMT obsidianreq 2025-02-05T17:48:48Z https://community.developer.cybersource.com/t5/Integration-and-Testing/All-Sandbox-accounts-are-quot-inactive-quot/m-p/91221#M57302 <P>Since the sandbox issue has been up, we've found that our two sets of sandbox API credentials are returning that the account is inactive.&nbsp;&nbsp;</P><P>When we try to login to the sandbox or reset our password, we get an error and can't log in.</P><P>These credentials have been used daily for YEARS and is important for our team to be able to train new clients in a staging environment.&nbsp; We've been stuck like this for weeks.&nbsp;&nbsp;</P><P>Using production credentials to get by isn't an option because we're using CIM, and we don't mix client IDs between production and staging.</P> Wed, 05 Feb 2025 17:48:48 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/All-Sandbox-accounts-are-quot-inactive-quot/m-p/91221#M57302 obsidianreq 2025-02-05T17:48:48Z https://community.developer.cybersource.com/t5/Integration-and-Testing/All-Sandbox-accounts-are-quot-inactive-quot/m-p/91247#M57317 <P>Yeah, this is pretty crazy that it has been weeks.&nbsp; Also no notice on the login page regarding the problem.&nbsp; I thought my sandbox account had been deleted or something when I couldn't log in or go through the password reset procedure.&nbsp; I finally found details on Authorize.net's status page regarding the sandbox account issues.</P> Tue, 11 Feb 2025 18:20:40 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/All-Sandbox-accounts-are-quot-inactive-quot/m-p/91247#M57317 number_one 2025-02-11T18:20:40Z