https://community.developer.cybersource.com/t5/Integration-and-Testing/Sandbox-not-working/m-p/91406#M57407 <P>Any one else having issues with the sandbox?&nbsp; I haven't been in my sandbox environment for a while but this morning I'm getting this error when trying to run a transaction:</P><P>User authentication failed. The account or API user is inactive.</P><P>So I went to log into my sandbox account, and am getting this error:</P><P><SPAN>We encountered an error. Please try again. If this error continues, contact Merchant Support.</SPAN></P><P><SPAN>So I created a new sandbox account.&nbsp; Same error.</SPAN></P> Tue, 11 Mar 2025 12:22:57 GMT jdavidbakr-devc 2025-03-11T12:22:57Z https://community.developer.cybersource.com/t5/Integration-and-Testing/Sandbox-not-working/m-p/91406#M57407 <P>Any one else having issues with the sandbox?&nbsp; I haven't been in my sandbox environment for a while but this morning I'm getting this error when trying to run a transaction:</P><P>User authentication failed. The account or API user is inactive.</P><P>So I went to log into my sandbox account, and am getting this error:</P><P><SPAN>We encountered an error. Please try again. If this error continues, contact Merchant Support.</SPAN></P><P><SPAN>So I created a new sandbox account.&nbsp; Same error.</SPAN></P> Tue, 11 Mar 2025 12:22:57 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/Sandbox-not-working/m-p/91406#M57407 jdavidbakr-devc 2025-03-11T12:22:57Z