Integration with our ERP System

vinnyj2021 — Thu, 17 Apr 2025 17:17:28 GMT

ChatGPT said:

Absolutely — here's a clean, concise summary you can post on the Authorize.Net developer or merchant forum:

ERP Integration Help – IQMS/DELMIAWorks + Authorize.Net

We’re integrating our ERP system (IQMS / DELMIAWorks 2023) with Authorize.Net to process credit card transactions. We manually charge cards via the Authorize.Net merchant portal, and our backend processor is Elavon.

In the ERP, we’re using:

Gateway: Authorize.Net
Login Name: API Login ID
PIN #: Transaction Key
Hash Value: Signature Key (optional but included)
Production URL: https://secure2.authorize.net/gateway/transact.dll
Port: 443
Test Account: Unchecked (we’re in live mode)

We’ve verified:

The credentials are correct (fresh Transaction Key + Signature Key)
Authorize.Net account is active and in Live Mode
Test Mode is off in both Authorize.Net and the ERP
Outbound HTTPS to secure2.authorize.net is open
ERP correctly sends to Authorize.Net (not Elavon/Converge directly)

We're still receiving:

Error (13): The merchant login ID or password is invalid or the account is inactive.

Can someone from Authorize.Net or the community confirm:

Whether this integration flow looks correct
If there are any extra requirements for ERP authentication
If Signature Key is required for standard API authentication

Any insight is appreciated — we’re down to final debugging. (I am in the accounting department, so I am really putting my IT skills to the test.)

Thanks!

topic Integration with our ERP System in Integration and Testing

Integration with our ERP System

ChatGPT said:

ERP Integration Help – IQMS/DELMIAWorks + Authorize.Net