Issue with Authorize.Net Integration in Live Mode – Error Code E00027

Dheena — Mon, 21 Jul 2025 18:44:38 GMT

Hi Team,

I am currently working on integrating NetSuite with Authorize.Net.

When using Test Mode, the integration between NetSuite and Authorize.Net works fine — both the customer and payment profile are successfully created in Authorize.Net.

When switching to Live Mode, the customer profile is not being created in Authorize.Net, and we are encountering the following error during the transaction process via the Authorize.Net API:

"validationDirectResponseList": [ "3,3,25,An error occurred during processing........" ],

Code: E00027
Message: "An error occurred during processing. Please try again."

Could you please help us identify the exact root cause of this error and advise on the necessary steps to resolve it in live mode?

topic Issue with Authorize.Net Integration in Live Mode – Error Code E00027 in Integration and Testing

Issue with Authorize.Net Integration in Live Mode – Error Code E00027