topic Re: Error code E00001 in Integration and Testing

Error code E00001

kumarimoka — Mon, 11 Aug 2025 18:43:47 GMT

For our customers we got below exception on August 7,8,9 th dates for authentication and charge transactions.
<code>E00001</code><text>An error occurred during processing. Please try again.</text>
Please let us know the reason ASAP.

Thank in advance,
KumariM

Re: Error code E00001

SMITSupport — Tue, 12 Aug 2025 02:02:20 GMT

We also encountered the same problem！！

Re: Error code E00001

herrybrook — Tue, 12 Aug 2025 06:37:47 GMT

E00001 is a generic Authorize.Net processing error. Since it happened on Aug 7-9, it is likely a temporary gateway or network issue. Please check Authorize.Net's status and your server logs (timeouts, connectivity errors). If needed, contact Authorize.Net support with transaction timestamps and logs.

Re: Error code E00001

jpdust01 — Tue, 12 Aug 2025 17:56:00 GMT

We have been experiencing the same error starting August 7. The error is intermittent. The he transaction usually goes through if we submit it again a few minutes or seconds later.