topic Re: Is it possible to invoke the update customer payment profile before the authorization request? in Integration and Testing

Is it possible to invoke the update customer payment profile before the authorization request?

sachinpawar — Fri, 08 Nov 2024 10:48:52 GMT

Problem: When proceeding with payment using Authorize.Net and an existing saved payment method, the order is placed with the billing address saved in the existing customer payment profile, rather than the billing address selected on the checkout page.

So, in this case, how can I send a request to update the Customer Payment Profile before the payment authorization request at 'https://test.authorize.net/Payment/Api.ashx'?.

Re: Is it possible to invoke the update customer payment profile before the authorization request?

dipespat — Sat, 16 Nov 2024 01:05:26 GMT

We offer a Hosted Customer Profile feature similar to Hosted Payment, enabling you to manage your profiles. For more information, please visit this page: Customer Profiles.

Re: Is it possible to invoke the update customer payment profile before the authorization request?

evaelfie — Fri, 06 Dec 2024 13:49:22 GMT

@sachinpawar wrote:
Problem: When proceeding with payment using Authorize.Net and an existing saved payment method, the order is placed with the billing address saved in the existing customer payment profile, rather than the billing address selected on the checkout page.
So, in this case, how can I send a request to update the Customer Payment Profile before the payment authorization request at ':https://test.authorize.net/Payment/Api.ashx'?.

Use the updateCustomerPaymentProfile API
Before sending the payment authorization request, you must update the customer's payment profile with the selected billing address. Use the updateCustomerPaymentProfileRequest API method provided by Authorize.Net.

Structure the Update Request
Prepare the request payload with the necessary details, including:

customerProfileId (unique ID of the customer profile).
paymentProfileId (unique ID of the payment method to update).
Updated billTo object with the new billing address.

<updateCustomerPaymentProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<merchantAuthentication>
<name>YourAPILoginID</name>
<transactionKey>YourTransactionKey</transactionKey>
</merchantAuthentication>
<customerProfileId>123456789</customerProfileId>
<paymentProfile>
<customerPaymentProfileId>987654321</customerPaymentProfileId>
<billTo>
<firstName>John</firstName>
<lastName>Doe</lastName>
<address>123 Updated St.</address>
<city>Updated City</city>
<state>CA</state>
<zip>90001</zip>
<country>USA</country>
</billTo>
</paymentProfile>
<validationMode>liveMode</validationMode>
</updateCustomerPaymentProfileRequest>

Send the Update Request
Post the XML request to the Authorize.Net API endpoint. Ensure you handle the response to confirm that the update was successful before proceeding to the payment authorization. Proceed with Payment Authorization
After successfully updating the payment profile, you can initiate the payment request with the updated billing address.

Re: Is it possible to invoke the update customer payment profile before the authorization request?

MikeHuston1 — Mon, 24 Nov 2025 15:30:37 GMT

Yes you can update the Customer Payment Profile before sending the authorization request.

Authorize.Net always uses the billing address stored in the Customer Profile when processing a transaction with a saved payment method.
So if the customer selects a different billing address on checkout, you must update their payment profile before calling createTransactionRequest.

So, in this case, how can I send a request to update the Customer Payment Profile before the payment authorization request at ':https://test.authorize.net/Payment/Api.ashx'?.

How to Update the Customer Payment Profile Before Authorization

Step 1 — Call updateCustomerPaymentProfileRequest

Before you authorize the payment, send an update request with the new billing address chosen at checkout.

Minimum required fields:

customerProfileId
customerPaymentProfileId
updated billTo object
XML Request Example
<updateCustomerPaymentProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"> <merchantAuthentication> <name>YourAPILoginID</name> <transactionKey>YourTransactionKey</transactionKey> </merchantAuthentication> <customerProfileId>123456789</customerProfileId> <paymentProfile> <customerPaymentProfileId>987654321</customerPaymentProfileId> <billTo> <firstName>John</firstName> <lastName>Doe</lastName> <address>123 Updated St.</address> <city>Updated City</city> <state>CA</state> <zip>90001</zip> <country>USA</country> </billTo> </paymentProfile> <validationMode>liveMode</validationMode> </updateCustomerPaymentProfileRequest>

API Endpoint

https://api.authorize.net/xml/v1/request.api

Note: This is the official endpoint for updating profiles — not https://test.authorize.net/Payment/Api.ashx.
Step 2 Confirm the Update Was Successful
You must check the response:
If resultCode = Ok → proceed to payment authorization
If it fails → do not send the authorization request
Step 3 Now Send Your Authorization Request
After the profile is updated, call:
createTransactionRequest
using the existing customerProfileId and paymentProfileId
Authorize.Net will automatically use the updated billing address.
✔ Final Answer (Short Version You Can Post)
Yes, it’s possible.
Before sending the authorization request, call the updateCustomerPaymentProfileRequest API and update the billTo address of the customer’s saved payment profile. Once the update returns a successful response, you can safely send the authorization request, and Authorize.Net will use the updated billing address.
You must post your update request to:

https://api.authorize.net/xml/v1/request.api
After the update, run the payment authorization normally.

Re: Is it possible to invoke the update customer payment profile before the authorization request?

abdal1122 — Sun, 07 Dec 2025 10:25:45 GMT

Can You Update a Customer Payment Profile Before Authorization?

Yes — you must update the Customer Payment Profile before sending the authorization request.
Authorize.Net always uses the billing address stored in the Customer Profile when processing a transaction with a saved payment method.

So if the customer selects a new billing address during checkout, you need to update the payment profile first, then call createTransactionRequest.

How to Update the Customer Payment Profile Before Authorization

Step 1 — Send updateCustomerPaymentProfileRequest

Before authorizing the payment, send an update request containing the new billing address.

Required fields:

customerProfileId
customerPaymentProfileId
Updated billTo object

XML Example

<updateCustomerPaymentProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>YourAPILoginID</name>
    <transactionKey>YourTransactionKey</transactionKey>
  </merchantAuthentication>

  <customerProfileId>123456789</customerProfileId>

  <paymentProfile>
    <customerPaymentProfileId>987654321</customerPaymentProfileId>
    <billTo>
      <firstName>John</firstName>
      <lastName>Doe</lastName>
      <address>123 Updated St.</address>
      <city>Updated City</city>
      <state>CA</state>
      <zip>90001</zip>
      <country>USA</country>
    </billTo>
  </paymentProfile>

  <validationMode>liveMode</validationMode>
</updateCustomerPaymentProfileRequest>

topic Re: Is it possible to invoke the update customer payment profile before the authorization request? in Integration and Testing

Is it possible to invoke the update customer payment profile before the authorization request?

Re: Is it possible to invoke the update customer payment profile before the authorization request?

Re: Is it possible to invoke the update customer payment profile before the authorization request?

Re: Is it possible to invoke the update customer payment profile before the authorization request?

Yes you can update the Customer Payment Profile before sending the authorization request.

How to Update the Customer Payment Profile Before Authorization

Step 1 — Call updateCustomerPaymentProfileRequest

XML Request Example

API Endpoint

Step 2 Confirm the Update Was Successful

Step 3 Now Send Your Authorization Request

✔ Final Answer (Short Version You Can Post)

Re: Is it possible to invoke the update customer payment profile before the authorization request?

Can You Update a Customer Payment Profile Before Authorization?

How to Update the Customer Payment Profile Before Authorization

Step 1 — Send updateCustomerPaymentProfileRequest

XML Example