topic getCustomerProfileRequest returns non-existing subscription id in Integration and Testing https://community.developer.cybersource.com/t5/Integration-and-Testing/getCustomerProfileRequest-returns-non-existing-subscription-id/m-p/95697#M59062 <P>I have a very weird situation happening and am hoping that someone can either shed some light on it or point me in the right direction. I am trying to retrieve a customer profile using&nbsp;<SPAN>getCustomerProfileRequest. This works fine. However, the result is returning a subscription id that does not exist. If I view the customer profile from within the Authorize.com website, it shows no subscriptions for this customer. If I search subscriptions by the subscription id that is being returned, it returns no results. I have no idea where this result is coming from. Any ideas as to what might be causing this? Does the getCustomerProfileRequest method return old, long deleted subscriptions that don't exist in the UI searches?</SPAN></P> Wed, 29 Jul 2026 13:20:02 GMT deanlaw 2026-07-29T13:20:02Z getCustomerProfileRequest returns non-existing subscription id https://community.developer.cybersource.com/t5/Integration-and-Testing/getCustomerProfileRequest-returns-non-existing-subscription-id/m-p/95697#M59062 <P>I have a very weird situation happening and am hoping that someone can either shed some light on it or point me in the right direction. I am trying to retrieve a customer profile using&nbsp;<SPAN>getCustomerProfileRequest. This works fine. However, the result is returning a subscription id that does not exist. If I view the customer profile from within the Authorize.com website, it shows no subscriptions for this customer. If I search subscriptions by the subscription id that is being returned, it returns no results. I have no idea where this result is coming from. Any ideas as to what might be causing this? Does the getCustomerProfileRequest method return old, long deleted subscriptions that don't exist in the UI searches?</SPAN></P> Wed, 29 Jul 2026 13:20:02 GMT https://community.developer.cybersource.com/t5/Integration-and-Testing/getCustomerProfileRequest-returns-non-existing-subscription-id/m-p/95697#M59062 deanlaw 2026-07-29T13:20:02Z