SIM Relay Response Time Out (PULLIN MY HAIR OUT)

Ccrookston77 — Thu, 27 May 2010 21:43:34 GMT

I have read the knowledge base, I have read other forum posts, and I have submitted a ticket, still no resolution.

After completeting a transaction sucussfully, I see this on the screen:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This is the error email:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

**Please DO NOT REPLY to this message. E-mail support@authorize.net if you have any questions.

Authorize.Net Merchant,

Your script timed out while we were trying to post transaction results to it.
Transaction ID: 0
Transaction Result: This transaction has been approved.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In an effort to solve this problem, I kept simplyfying my Relay Response page until now, it's down to nothing but a static HTML page that says "HELLO". No server side script, no JavaScript. Nothing. Just "Hello".

Still times out!!?!?!?!?

I called the support number. That was useless. The lady said it's an error on my web site. How can there be an error in "Hello"???

Go there yourself:

https://www.unitedhealthonesupplement.com/hearing/RelayResponseRedirect.aspx

HOW HOW HOW is anything about this timing out?

I really really need some help here.

Thanks!!!!

Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT)

Michelle — Wed, 02 Jun 2010 16:51:06 GMT

Hey there Ccrookston77,

I saw you posted on another thread that was about relay response and it looks like you got it working. I just wanted to make sure that you had as this post is still open....did you get it working?

Thanks,

Michelle

Developer Community Manager

Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT)

psrichmond — Thu, 27 Jan 2011 21:43:36 GMT

Did anyone resolve this?

Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT)

stymiee — Fri, 28 Jan 2011 02:39:39 GMT

If they did they didn't post the results. Looks like you solved it anyway.

Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT)

jonathanwood — Sat, 31 Mar 2012 15:20:23 GMT

I was getting this particular error because my relay URL was a partial path.

topic Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT) in Integration and Testing

SIM Relay Response Time Out (PULLIN MY HAIR OUT)

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Re: SIM Relay Response Time Out (PULLIN MY HAIR OUT)