topic Re: AIM Refund Issue in Integration and Testing

AIM Refund Issue

chellam — Sat, 19 Mar 2011 11:21:32 GMT

Hi All,

When submitting refund transaction through AIM method, when i pass full Credit Card number, test URL works fine. But when i pass last four digit or "XXXX"+Last four digits, transaction throws Invalid credit card number error code.

Whether i have to pass only last four digit, or like "XXXX"+Last four digit for live url. Please help.

Thanks

Chellam

Re: AIM Refund Issue

bala121083 — Mon, 21 Mar 2011 03:59:21 GMT

Hi,

For example if you used credit card number 4111111111111111

you need to pass in as a masked cc# so it will be x_card_num=XXXX1111

if x_type= CREDIT (Refund process)

Balakrishnan
Sr Developer

Trinay Technology Solutions
www.trinaytech.com

570-575-0475

Re: AIM Refund Issue

chellam — Mon, 21 Mar 2011 17:46:53 GMT

Thank you Balakrishnan.

Please help me, where can i find sample code for CIM refund.

Thanks in advance.

Chella

Re: AIM Refund Issue

bala121083 — Tue, 22 Mar 2011 07:09:02 GMT

Please verify this Post

http://community.developer.authorize.net/t5/Integration-and-Testing/Sample-code-for-CIM-Refund-for-integeration-and-Testing-Pls-help/td-p/11340

Balakrishnan
Sr Developer

Trinay Technology Solutions
www.trinaytech.com

570-575-0475

Re: AIM Refund Issue

smusiol — Thu, 19 May 2011 11:02:42 GMT

I have similar problem, when I pass full card number I can complete refund transaction, but when 4 digits or "XXXX" and 4 digits I receive the transaction not found error.

When I pass full card number transaction is found but cannot be refunded, i have "The referenced transaction does not meet the criteria for issuing a credit" error.

It is strange because I can make refund via my test authorize.net account. When I send additional 'x_test_request': 'TRUE' parameter transaction is approved.

But I think it is wrong way because I post my requests to 'https://test.authorize.net/gateway/transact.dll'.

So how to send only last 4 digits from cc number and what about this x_test_request parameter?

This is my python code, maybe something is missing?

 def __init__(self):
        self.initial_values = {
            'x_login': settings.API_LOGIN,
            'x_tran_key': settings.TRANS_KEY,
            'x_delim_data': 'TRUE',
            'x_relay_response': 'FALSE',
            'x_version': '3.1',
        }

    def send_AIM_credit(self, amount):
        self.amount = amount
        self.additional_values = {
            'x_type': 'CREDIT',
            'x_card_num': '370000000000002',
            'x_amount': '123',
            'x_description': "Refund",
            'x_trans_id': 'someid'
        }
        result = self.__send_AIM_request() 
        if result[0] in ['3', '2']:
            raise Exception("ERROR %s" % result[2], result[3])
        return result 

    def __send_AIM_request(self):
        self.initial_values.update(self.additional_values)
        logging.info(self.initial_values)
        params_string = urllib.urlencode(self.initial_values)
        response = urllib2.urlopen(settings.AIM_URL, params_string).read()
        response_list = response.split(',')
        logging.info(response_list)
        return response_list

Re: AIM Refund Issue

Trevor — Fri, 20 May 2011 20:38:41 GMT

When using AIM, it is probably easiest to pass only the last 4 digits of the card number, preceding it with XXXX is not required. The errors that you are receiving indicate that the transaction ID that you are passing simply is not eligible for a credit. Credits can only be issued against transactions that have successfully settled within the past 120 days. In this case, the transaction you are trying to refund may not have settled yet.

Re: AIM Refund Issue

smusiol — Mon, 23 May 2011 08:54:43 GMT

In authorize.net panel transaction status is settled successfully.

No matter if I send only 4 digits or XXXX and digits. I does not work.

I think there is other problem. Is it possible to make refund transaction in test server?

Is x_trans_id parameter correct? When I send request with x_tran_id instead of x_trans_id then transaction is approved but it does not appear in test.authorize.net panel

Re: AIM Refund Issue

Trevor — Wed, 25 May 2011 22:02:36 GMT

x_trans_id is the correct variable. Transactions submitted as CREDIT without a valid Transaction ID or a full card number will fail. The error that you are receiving clearly indicates that the transaction you are attempting to credit is not elligible. Please ensure that you are properly including the transaction ID and that the transaction has settled successfully withint he past 120 days. I just tested issuing a refund on my own test account and did not encounter any errors.

Re: AIM Refund Issue

developer — Thu, 18 Aug 2011 13:46:59 GMT

Hi ,

I am using the aim api to charge the credit cards , i am using the post method like follows

HttpWebResponse objResponse = (HttpWebResponse)objRequest.GetResponse();
            using (StreamReader responseStream = new StreamReader(objResponse.GetResponseStream()))
            {
                post_response = responseStream.ReadToEnd();
                responseStream.Close();
            }

            // the response string is broken into an array
            // The split character specified here must match the delimiting character specified above
            //Array response_array = post_response.Split('|');
            string[] response_array = post_response.Split('|');

            string responsecode = response_array[0].ToString();
            string responsereason = response_array[3].ToString();
            confirmationcode = response_array[37].ToString();

I assume that the response_array[37] returns me the transaction id , i save this as the transactionid.

So the problem is when i call the api for refunding a payment i pass this transaction id along with the last 4 digits of the cc , & then the amount , the response i get is "Invalid Credit Card", My 'x_type' is 'CREDIT'.

when i change 'x_type' to 'VOID' i am getting the response "A valid referenced transaction ID is required. "

Pls help , and let me knw what i am doing wrong.

Re: AIM Refund Issue

RaynorC1emen7 — Thu, 18 Aug 2011 14:01:59 GMT

1)http://developer.authorize.net/guides/AIM/Transaction_Response/Fields_in_the_Payment_Gateway_Response.htm

The transation id is at the 7 postion or index 6 on a zero based array.

2)If transaction is settled, you can only do CREDIT.

Else only VOID.

Re: AIM Refund Issue

developer — Thu, 18 Aug 2011 14:32:13 GMT

Hi thanks ,

for the information i checked out the link you had given from that i found out that the confirmation code that i am saving is Purchase Order Number not transaction id , I needed one more help is there any way to know the transaction id using the Purchase Order Number or get all the transaction details with transaction ids

Re: AIM Refund Issue

RaynorC1emen7 — Thu, 18 Aug 2011 14:45:48 GMT

There are two way to get transaction details unfortunately it can't be search by PO number. Only by date/batch ID.

1)Transaction Details API. http://developer.authorize.net/api/transaction_details/

2)Download from the merchant account(csv). http://www.authorize.net/files/downloadguide.pdf

Re: AIM Refund Issue

developer — Thu, 18 Aug 2011 14:51:12 GMT

Thankyou very much.

Now when i was trying to run a test code for credit using the transaction id returned from the index 6.

I am getting the below error,

3|2|54|The referenced transaction does not meet the criteria for issuing a credit.||P|0|||1.00|CC|credit||||||||||||||||||||||||||1D4C879747D3191027569ABE311A79F4|||||||||||||XXXX0027|Visa||||||||||||||||

Re: AIM Refund Issue

RaynorC1emen7 — Thu, 18 Aug 2011 14:55:21 GMT

It probably mean it is not settled, which you can do a VOID.

Re: AIM Refund Issue

developer — Thu, 18 Aug 2011 15:09:32 GMT

Thankyou now it gives me transaction approved message when i changed the type from CREDIT - > VOID

Thanks a lot for your help...:): smileyhappy:

Re: AIM Refund Issue

angelleye — Mon, 17 Sep 2012 08:56:23 GMT

Are we able to test refunds on the sandbox? I'm working with both CP and CNP test accounts, and either way when I try to submit a refund using either XXXX1234 or just 1234 for the card number I get an error that the card number is invalid. If I use the full card number I get an approval back, but it seems like it's just doing a non-referenced credit as oppose to an actual refund..??

All of the transaction ID's on sales are just 0, of course, because that's all the sandbox gives me, so I'm curious if testing refunds using the 0 value just doesn't work..??