Reauthorize Credit Card

jreed84 — Tue, 21 Jun 2011 22:33:07 GMT

I have 2 customers requesting a solution for the following situation. Both manufacturers offer Advanced Exchange. Customers may opt to receive a replacement
unit prior to returning the defective unit. This is an important customer satisfaction feature. The manufacturer needs recourse
if the old unit is not returned. Currently the credit card a credit card is authorized for nominal amount.

Authorizing for the full value of a high dollar product is not possible for many customers. I understand that it is not possible to charge
more than the amount authorized. Is there a method to re-authorize then capture for the full amount of the product at a later time? Any direction is much
appreciated.

Re: Reauthorize Credit Card

TechStu — Fri, 24 Jun 2011 20:38:46 GMT

I could be wrong but I think your only option is to consider using the CIM integration to save the credit card details. Do a AUTH_ONLY for the partial amount and then when the time comes, use the stored card to do a AUTH_CATPURE on the entire amount. I don't think there is any ways to do what you are trying to do using just the regular integration.

topic Reauthorize Credit Card in Integration and Testing

Reauthorize Credit Card

Re: Reauthorize Credit Card