topic Re: Changing amounts on ARB in Integration and Testing

Changing amounts on ARB

shaulbehr — Mon, 11 Jul 2011 09:31:27 GMT

Are there any restrictions on what % you can increase the billing amount for ARB, and if so, is that based on the

original amount, or the current amount?

For example, If I have set up a customer to bill, say $20/month on ARB, then I decide to give him a discount next month

to $10 - or even to give him a month free - can I set the billing amount to $10 (or $0) before the next billing cycle, then

after the billing cycle push the amount back up to $20 for the following month?

Thanks,

Shaul

Re: Changing amounts on ARB

shaulbehr — Wed, 13 Jul 2011 07:42:49 GMT

Bump.... anyone have an answer to this please?

Re: Changing amounts on ARB

Trevor — Wed, 13 Jul 2011 21:42:56 GMT

The billing amount for a subscription cannot be set to $0, but there are no other restrictions on what you set the amount to. However, if you are looking to regularly modify the amount being charged, you might consider using the Customer Information Manager instead. Since you are apparently tracking the subscription on your side, then you most likely could initiate the actual transaction from your side as well.

Re: Changing amounts on ARB

shaulbehr — Thu, 14 Jul 2011 09:25:16 GMT

Thank you, that's exactly what I need!