Response object not returning transaction ID or line items

crdowden — Fri, 29 Jul 2011 22:41:38 GMT

Hi all,

My transaction response object is acting strange. First off, it's not returning a transaction ID to anywhere it's supposed to. Also, line items are missing from 2 places. Here's the breakdown.

Receipt Page - no transaction ID, no line items
Receipt Email to Customer - no transaction ID, Line Items appear as they should

Receipt Email to Merchant - no transaction ID, No Line Items at all

Does anyone know how or why this might be happening? The response is returning everything else (ie name, email, phone, total, etc) just not the 2 things above.

Thanks in advance for any help with this!

Re: Response object not returning transaction ID or line items

Trevor — Wed, 03 Aug 2011 17:08:37 GMT

It is normal that the line items are only included in the customer email. I'm not sure what you mean by "no transaction ID". Is the transaction ID 0? This would indicate that the transaction was run in test mode, which would also be indicated at the top of each of these emails and the receipt page.

topic Re: Response object not returning transaction ID or line items in Integration and Testing

Response object not returning transaction ID or line items

Re: Response object not returning transaction ID or line items