topic Re: Refund The sum of credits against the referenced transaction would exceed original debit amount in Integration and Testing

Refund The sum of credits against the referenced transaction would exceed original debit amount

jayeshambali — Tue, 13 Sep 2011 06:26:55 GMT

Hi,

I'm working on a Authorize.net refund process and each time I'm getting an error like this - The sum of credits against the referenced transaction would exceed original debit amount - while trying for a refund.

I'm submitting following details to Authorize.net for refund and I'm quite sure about the amount being submitted to the authorize.net.

["x_login"] = XXXXXXXX
["x_tran_key"] = XXXXXXXX
["x_delim_data"] = TRUE
["x_delim_char"] = |
["x_test_request"] = N
["x_type"] = CREDIT
["x_method"] = CC
["x_relay_response"] = FALSE
["x_duplicate_window"] = 86400
["x_invoice_num"] = 6439
["x_description"] = description
["x_amount"] = 110
["x_currency_code"] = USD
["x_card_num"] = XXXXXXXXXXXXXXXX
["x_trans_id"] = XXXXXXXXXXX
["x_exp_date"] = 12013
["x_cust_id"] = 181188
["x_first_name"] =
["x_last_name"] =
["x_address"] =
["x_city"] =
["x_state"] = NJ
["x_zip"] = 07011
["x_country"] = US
["x_phone"] =
["x_email"] =

This transaction was done on 2011/07/13 and I took the transaction amount from the raw results that got from authorize.net during transaction. The original transaction was done x_type as Auth_Capture.

Please somebody help me to trace out the issue or why I'm getting such an error while trying for refund.

Re: Refund The sum of credits against the referenced transaction would exceed original debit amount

TJPride — Tue, 13 Sep 2011 17:30:27 GMT

Are you sure it hasn't been already credited, either partially or fully? Are you sure the amount billed originally was 110? Are you sure you have the correct transaction ID?

Re: Refund The sum of credits against the referenced transaction would exceed original debit amount

jayeshambali — Fri, 16 Sep 2011 04:37:33 GMT

I'm quite sure about the amount, because I'm storing the Authorize.net payment raw response and verified the transaction amount also sure about the transaction id.

But not sure whether this has been already submitted for another refund through Authorize.net merchant acccount as I don't have Merchant account credentials to check this. I will clarify this point.

I have a question, Is this error coming becuase of multitple submission for the credit ?

Re: Refund The sum of credits against the referenced transaction would exceed original debit amount

TJPride — Fri, 16 Sep 2011 05:24:40 GMT

The error specifically says it's because the sum amount is larger than the original charge. That implies that multiple credits are possible.