topic Re: Please help, "This transaction was submitted from a blocked IP address" in Integration and Testing

Please help, "This transaction was submitted from a blocked IP address"

johnnyxiang — Thu, 15 Sep 2011 14:56:18 GMT

I am using Authorize.net AIM, and got an error, the error code is "250", and the explaination is "This transaction was submitted from a blocked IP address"

IP address blocking is not even enabled in my account.

I have no ideal what's going on now. Please help.

thanks

Re: Please help, "This transaction was submitted from a blocked IP address"

TJPride — Thu, 15 Sep 2011 18:34:29 GMT

Sounds like something you should submit a ticket for and include your IP so they can check things on their end.

Re: Please help, "This transaction was submitted from a blocked IP address"

Trevor — Thu, 22 Sep 2011 19:09:40 GMT

This error indicates that the account you are connecting to is using the Advanced Fraud Detection Suite and has enabled the Authorized AIM IP Address filter. This filter acts as a whitelist for IP addresses that are allowed to submit transactions through the API. You will want to make sure that your testing IP address is on the list.

Re: Please help, "This transaction was submitted from a blocked IP address"

TJPride — Thu, 22 Sep 2011 20:53:39 GMT

Aha! I did look through all the settings when I set up my account, but I guess this didn't register on my brain on the way by. Hopefully next time I'll be able to supply a more useful answer.