topic Re: CyberSource Simple API- Sandbox returns 'resource not found' right after capture payment. in cybersource APIs

CyberSource Simple API- Sandbox returns 'resource not found' right after capture payment.

scottjodoinim — Wed, 14 Feb 2024 20:49:55 GMT

Hi all,

I have succesfully POSTed a payment with $.processingInformation.capture = true and I am able to parse the id. However, when I go to see the status, I am receiving this response:

{"_links":{"self":{"href":"https://apitest.cybersource.com/payment/tss/v2/transactions/7079430972416295503955"}},"invalidFields":null,"message":"The requested resource does not exist","messageKey":null,"missingFields":null}

Any guess why this is? I am expecting to see a response with a "PENDING" status.
I am able to process a void transaction with the same ID code.

Is this expected behaviour for the sandbox/production or is there something else going on here? This doesn't seem to be a problem in the example api environment.

Thanks.

Re: CyberSource Simple API- Sandbox returns 'resource not found' right after capture payment.

scottjodoinim — Wed, 14 Feb 2024 21:02:41 GMT

I also tried the POST /pts/v2/refresh-payment-status/{id} endpoint and got this response:

{"submitTimeUtc":"2024-02-14T21:00:25Z","status":"404","errorInformation":{"reason":"NOT_FOUND","message":"The requested resource does not exist."}}

Re: CyberSource Simple API- Sandbox returns 'resource not found' right after capture payment.

trynaBeHelpful — Mon, 15 Apr 2024 23:16:59 GMT

Hey I know I'm late to this, but for anyone looking in the future.

You would want to hit the https://apitest.cybersource.com/tss/v2/transactions/{id} endpoint. (remove /payments/). This can be found here: https://developer.cybersource.com/api-reference-assets/index.html#transaction-details_transaction-details_retrieve-a-transaction

Tested it myself and it is working.