topic Calling payer authentication missing access token in cybersource APIs

Calling payer authentication missing access token

jeremyliu — Tue, 27 Feb 2024 13:20:56 GMT

Calling payer authentication using the simple order api sdk The interface returns accpet and 100 but the return field is missing the accessToken.

Re: Calling payer authentication missing access token

Shahseo — Wed, 13 Mar 2024 07:59:30 GMT

The good news is the Cybersource API seems happy with your request (code 100). But the bad news is, it's not giving you the access token you need.

Here's what to try:

Double-check your request make sure you haven't forgotten any essential information like login details or configuration settings.

Consult Cybersource's documentation there might be a specific parameter you need to include to get that access token.

Re: Calling payer authentication missing access token

kitefite — Thu, 15 Jan 2026 11:15:59 GMT

yes i'm having same issue i'm able to see in the payload (using cybersource rest java sdk jar) "token" is there but there is no "accessToken".. please tell us how to get this in the
post https://apitest.cybersource.com/risk/v1/authentications api call.. i'm not seeing anything extra that needs to be passed in.. i see same behavior on the developer portal for the demo calls..

"

Consult Cybersource's documentation there might be a specific parameter you need to include to get that access token."
i have looked up and down the documentation it does not mention anything extra in request to trigger the response to have this field.. please give a valid/helpful answer aside from good news bad news... yes i know it's making the call using our merchant id and configs and it's been enabled for 3d-secure calls.