topic Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id in cybersource APIs

ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

rreyes1979 — Thu, 26 Sep 2024 15:16:56 GMT

Hi All. Seems like this is a problem that more than one person has had in the past but that it's not possible to fix from the Business Center. Here's the error I am getting when trying to process a transaction from the Business Center Virtual Terminal:

The following property is either invalid or missing: merchant_category_code, usd_outlet_id, usd_terminal_id

Can someone help me fix it? Thanks in advance

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

pinndev — Fri, 27 Sep 2024 01:43:40 GMT

Hi I have the same issue. Here's my merchant ID pinn_sandbox_1726819226

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

pinndev — Fri, 27 Sep 2024 01:45:01 GMT

I'm using the microform (flex API) on frontend then the payments API (backend) on authorizing payments.

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

han012 — Wed, 02 Oct 2024 06:14:06 GMT

Are you still facing this issue?

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

maxschmidt — Tue, 08 Oct 2024 06:24:27 GMT

Hi,

Log into your Business Center account and navigate to the merchant settings. Ensure that the merchant category code and terminal IDs are correctly configured. In case, if you're using multiple terminals, make sure that the terminal ID for the one you’re trying to process transactions with is active and correctly linked to your account.

Thanks

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

rreyes1979 — Tue, 08 Oct 2024 11:02:02 GMT

@maxschmidt Sorry if this is a silly question, but I am not finding the merchant settings. I got help from the Support Center already but I would still like to know if I could have fixed this myself.

Thanks in advance.

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

marwamoronya — Mon, 25 Aug 2025 08:44:29 GMT

I am getting the same error. So many other guys are facing a similar issue, why is there no clear documentation on how to fix it? I cannot find the 'merchant' section within the business center.

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

marwamoronya — Mon, 25 Aug 2025 12:59:28 GMT

Honestly Cybersource, why can't we get a fix for this? Or at least a clear documentation on how to resolve this error from our developer portal?
I am getting the same issue, opened a case, but the case was closed immediately and my ticket marked as 'resolved', however, this is not the case. The issue is still pending.

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

nyhasintsoa — Wed, 27 Aug 2025 12:49:11 GMT

Hi I have the same issue. Here's my merchant ID: test_company_1_1755172552

Re: ERROR - Invalid or missing prop: merchant_category_code, usd_outlet_id, usd_terminal_id

larionrk — Thu, 28 Aug 2025 10:25:11 GMT

Hi I have the same issue. Here's my merchant ID: test_guard_1756366030