topic Re: Problem when creating sandbox account in cybersource APIs

Problem when creating sandbox account

khang_nguyen_23 — Thu, 11 Aug 2022 02:46:29 GMT

Hello, I used to be able to create a sandbox account pretty easily using this link.

https://developer.cybersource.com/hello-world/sandbox.html

But now, every time I wanted to create an account all I get was this.

Registration Failed. Please try again.

Re: Problem when creating sandbox account

rajvpate — Thu, 11 Aug 2022 18:43:12 GMT

We are looking into it and will get back shortly. However, the Card Present selection for sign up should work as a temporary workaround.

Re: Problem when creating sandbox account

khang_nguyen_23 — Fri, 12 Aug 2022 01:52:21 GMT

Alright, I will give it a try.

Re: Problem when creating sandbox account

rajvpate — Fri, 12 Aug 2022 17:31:52 GMT

This should be fixed now. Please try again.

Re: Problem when creating sandbox account

khang_nguyen_23 — Sun, 14 Aug 2022 14:31:24 GMT

Thank you, I was able to create an account now.

Re: Problem when creating sandbox account

aasannhai — Sat, 27 Aug 2022 19:02:58 GMT

This should be fixed now.

Re: Problem when creating sandbox account

wildflash — Wed, 21 Sep 2022 02:22:02 GMT

Now it happening to me, please advise.

Re: Problem when creating sandbox account

rajvpate — Wed, 21 Sep 2022 03:01:10 GMT

What is your merchant id : @wildflash ?

Re: Problem when creating sandbox account

spectra — Mon, 28 Aug 2023 16:04:47 GMT

thank you

Re: Problem when creating sandbox account

nmcam — Thu, 08 Aug 2024 08:37:22 GMT

How to fix it Bro ?? Vietnamese :))

Re: Problem when creating sandbox account

gonzalo1989 — Thu, 12 Sep 2024 18:05:24 GMT

I have the same problem. I cant create a sandbox account
https://developer.cybersource.com/hello-world/sandbox.html

the message error is "Registration Failed. Please try again."

Re: Problem when creating sandbox account

HaseebAdnan0 — Wed, 25 Jun 2025 09:21:27 GMT

The issue is here again, also what is the card present selection?

Re: Problem when creating sandbox account

herrybrook — Mon, 04 Aug 2025 10:41:53 GMT

I faced the same issue recently. Try using a different browser or clear your cache before registering. If that doesn't help, wait a bit and try again later — it might be a temporary server issue on their end.