Webhook is not working but webhook is active

dreampioneer — Mon, 24 Feb 2025 06:44:31 GMT

I have two webhooks. Here is setting of webhooks.

Webhook 1:
"productId": "cardProcessing",
"eventTypes": [
"payments.refunds.reject",
"payments.refunds.partial.approval",
"payments.credits.accept",
"payments.credits.review",
"payments.credits.reject",
"payments.payments.accept",
"payments.payments.review",
"payments.payments.reject",
"payments.payments.partial.approval",
"payments.reversals.accept",
"payments.reversals.reject",
"payments.captures.accept",
"payments.captures.review",
"payments.captures.reject",
"payments.refunds.accept",
"payments.credits.partial.approval",
"payments.voids.accept",
"payments.voids.reject"
],
"name": "My Payment Management Webhook",
"webhookUrl": "https://cybertest.work.gd:443/management/payment.php",
"healthCheckUrl": "https://cybertest.work.gd:443/management/paymentHealthCheck.php",
"status": "ACTIVE",

Webhook 2:
"productId": "fraudManagementEssentials",
"eventTypes": [
"risk.profile.decision.review",
"risk.profile.decision.reject",
"risk.profile.decision.monitor",
"risk.casemanagement.addnote",
"risk.casemanagement.decision.accept",
"risk.casemanagement.decision.reject"
],
"name": "My Sample Webhook",
"webhookUrl": "https://cybertest.work.gd:443/management/risk.php",
"healthCheckUrl": "https://cybertest.work.gd:443/management/riskHealthCheck.php",
"status": "ACTIVE"

I think we can create payment, calling this endpoint https://apitest.cybersource.com/pts/v2/payments , I can get the data from webhook. But i can not.
Please help me and need the help from you.
Thanks

Re: Webhook is not working but webhook is active

ArvindDave — Wed, 17 Dec 2025 16:25:05 GMT

Is this issue fixed? I am also facing same issue.

topic Re: Webhook is not working but webhook is active in cybersource APIs

Webhook is not working but webhook is active

Re: Webhook is not working but webhook is active