Unable to complete test transaction in Sandbox account

siddartha — Thu, 04 Jun 2026 05:40:08 GMT

Getting an error while using endpoint or runnng test transaction.

Reply Message:
The following property is either invalid or missing: usd_outlet_id, usd_terminal_id
Where I can find these configuration? How to pass these values in the request if so.

Kindly configure this for the below details.

Merchant ID:
mytest_123456_1780403786

Request ID:
7805506945896433904806

Re: Unable to complete test transaction in Sandbox account

muhammadammar23 — Mon, 08 Jun 2026 06:18:02 GMT

The error indicates that usd_outlet_id and usd_terminal_id are required configuration values for your sandbox merchant account, but they are either missing from the request or not configured on the backend.

I would recommend checking:

Your sandbox account configuration in the merchant/admin portal.
Any onboarding or API credential documentation provided for the sandbox environment.
Whether outlet and terminal IDs were issued when the sandbox account was created.

If you don't see these values anywhere, it's possible they haven't been provisioned for your account. In that case, you'll likely need to contact the provider's support team and ask them to confirm the correct usd_outlet_id and usd_terminal_id for your sandbox environment and whether they must be included in the API request.

topic Re: Unable to complete test transaction in Sandbox account in cybersource APIs

Unable to complete test transaction in Sandbox account

Re: Unable to complete test transaction in Sandbox account