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    <title>topic Error - General system failure in cybersource APIs</title>
    <link>https://community.developer.cybersource.com/t5/cybersource-APIs/Error-General-system-failure/m-p/95400#M4254</link>
    <description>&lt;P&gt;&lt;SPAN&gt;encountering authorization failures in Sandbox with the same processor configuration error, even after the earlier confirmation that settings were updated for our merchant profile.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Current error:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `status`: `SERVER_ERROR`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `reason`: `SYSTEM_ERROR`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Transaction details show Reason Code `150` with message:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp; `The following property is either invalid or missing: usd_outlet_id, usd_terminal_id`&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Recent request IDs:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `7812832862116200504807`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `781283285826200204807`&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;What we have validated on our side:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- JWT capture context and transient token generation are successful.&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Token verification passes (`verifyIsValid = true`).&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Payment payload is well-formed and includes required billTo fields (including email), amount details, and tokenized card data.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Please help!!!&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 15 Jun 2026 07:20:50 GMT</pubDate>
    <dc:creator>ahteshamsid</dc:creator>
    <dc:date>2026-06-15T07:20:50Z</dc:date>
    <item>
      <title>Error - General system failure</title>
      <link>https://community.developer.cybersource.com/t5/cybersource-APIs/Error-General-system-failure/m-p/95400#M4254</link>
      <description>&lt;P&gt;&lt;SPAN&gt;encountering authorization failures in Sandbox with the same processor configuration error, even after the earlier confirmation that settings were updated for our merchant profile.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Current error:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `status`: `SERVER_ERROR`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `reason`: `SYSTEM_ERROR`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Transaction details show Reason Code `150` with message:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp; `The following property is either invalid or missing: usd_outlet_id, usd_terminal_id`&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Recent request IDs:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `7812832862116200504807`&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- `781283285826200204807`&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;What we have validated on our side:&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- JWT capture context and transient token generation are successful.&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Token verification passes (`verifyIsValid = true`).&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;- Payment payload is well-formed and includes required billTo fields (including email), amount details, and tokenized card data.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;SPAN&gt;Please help!!!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jun 2026 07:20:50 GMT</pubDate>
      <guid>https://community.developer.cybersource.com/t5/cybersource-APIs/Error-General-system-failure/m-p/95400#M4254</guid>
      <dc:creator>ahteshamsid</dc:creator>
      <dc:date>2026-06-15T07:20:50Z</dc:date>
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