topic Re: What are the possible Void Payment response statuses? in cybersource APIs

What are the possible Void Payment response statuses?

JasonHett — Wed, 31 Aug 2022 14:19:23 GMT

The api documentation for voiding a Payment has the possible status values as 'VOIDED':

status
Type string
The status of the submitted transaction.
Possible values:
VOIDED

When I use the Request: Live Console to test voiding a Payment I receive 'REVERSED' as the status:

{ "_links": { "self": { "method": "GET", "href": "/pts/v2/reversals/6619512908706240204953" } }, "clientReferenceInformation": { "code": "test_void" }, // .... "status": "REVERSED", "submitTimeUtc": "2022-08-31T13:08:11Z" }

What is the correct status response? Is there is list of all possible statuses?

Re: What are the possible Void Payment response statuses?

rajvpate — Thu, 01 Sep 2022 00:53:50 GMT

Apologies, there seems a disconnect in the guide v/s the actual response. We will promptly look into this. Meanwhile, you can refer the list of response codes for VOID API here: https://developer.cybersource.com/api/reference/response-codes.html?search=VOID&start=1

Re: What are the possible Void Payment response statuses?

sulinelanie — Sat, 12 Nov 2022 11:33:17 GMT

Hello,

This page will show you how to void a transaction. Once a transaction has been voided, it will not show up on the customer's credit card statement.

Cheers.