ARB statuses

[gldevc016]

Hello

I have a questions about ARB:

1. How to update status of subscription for testing (Expiring and Suspended)?

2. When a card will be delined?

3. When AN will check and change ARB status? Our system will check status of all payments from AN in every 0h AM.

4. how much times suspended staus take? (within 30 days after delined?)

5. Creating a subscription with start day is 3/10/2014 (Occur on day 10 of every month), if update a card info on 4/10/2015 (suspended), So will AN immediately create a new transaction with the start day?

[Joy · Accepted solution]

Hi gldevc016,

To answer your questions:

1 and 2) You can update the subscription through the Authorize.Net portal or you can also do this programmatically via the API with the ARBUpdateSubscriptionRequest.
3) All ARB subscriptions are processed every 2AM PST.
4) If the first transaction after a billing update is declined, the subscription will go into a Suspended status until it’s reactivated.  If not reactivated, it will be terminated by the next billing cycle.
5) When you reactivate a suspended subscription you are required to enter the new start date.

Thanks,

Joy

[gldevc016]

thank you

[gldevc016]

Hello Joy

one thing:

how to use "ARBUpdateSubscriptionRequest", i can not find out in "https://apitest.authorize.net/soap/v1/Service.asmx"

to set status to "suspended" or "Expiring". 

thank you.

[RichardH · Accepted solution]

Hello @gldevc016 

Setting subscriptions to Suspended or Expired is a system function and cannot be initiated through the API.

Richard