Developer test account with DPM and unsettled transactions reports

[Lucie]

Hello! We have hooked up our developer test account to our ecommerce site (in LIVE mode), and are able to make test purchases and get an email back from Authorize.net saying:

Response : This transaction has been approved.
Authorization Code : 000000
Transaction ID : 0

What is NOT happening and is concerning us, is that nothing appears in the Unsettled Transaction Reports. We've read the FAQ's and searched the forum diligently but we can't  understand if these transactions should appear there, given that the developer test account (in LIVE mode) seems to be "authorizing" the test purchases.

Can anybody set us straight? Do the transactions need to appear in Unsettled Reports? Thank you kindly in advance.

[RaynorC1emen7]

If transaction ID is zero. it mean it is on test mode, no transaction generated.

Make sure the account is set with test mode off, and the param x_test_request is set to FALSE

[Lucie]

Thank you for your reply! The authorize.net developer test account is decidely in test mode OFF. A couple of questions:

• is param x_test_request something that can be set in the authorize.net interface?
• if not, and param x_test_request should be set to FALSE somewhere within the SDK files,  would you kindly point out which file?
• The shopping cart software IS in  test mode, do you know if that should be set to live mode?

Thanks for any help you can give, and for your patience with our cluelessness ;-) Our  goal is to be able to generate test purchases, and to be able to view them in the Unsettled transactions reports section of the authorize.net interface. It is a developer test account, not an actual merchant account.

[RaynorC1emen7]

is param x_test_request something that can be set in the authorize.net interface?

No. it one of the param that you post to authorize.net

if not, and param x_test_request should be set to FALSE somewhere within the SDK files,  would you kindly point out which file?

Which SDKs? There are different programming languages.

The shopping cart software IS in  test mode, do you know if that should be set to live mode?

Don't know. But a easy way to tell is look at the web browser page source on the page where you enter CC info, and see if x_test_request is set to "False" or "True"

[RaynorC1emen7 · Accepted solution]

Took a look at the C#, php, and java SDKs, didn't see it setting x_test_request to "True". So it might be your shopping cart software.

Also, on the CC info entry screen, on the web browser page source, it should be posting to https://test.authorize.net to use the test account, if is posting to https://secure.authorize.net then it is using the production site.

[Lucie]

Thank you so much for your help!!