Error 3: The request field(s) are either invalid or missing.(326)

[iain]

Hi all

I've searched the forums for an answer to this problem but can't see it! Hopefully someone here will have the answer...

I'm using Woocommerce (latest version) with their WooCommerce Authorize.net DPM Gateway

When I try to process credit/debit card payments, I get Error 3: The request field(s) are either invalid or missing.(326)

I found this article which explains what this means but it doesn't tell me how to fix it.

Can anyone help?

Thanks

[iain]

<input type="hidden" name="x_address" value="3 Magnolia Close ">
<input type="hidden" name="x_amount" value="15.84">
<input type="hidden" name="x_city" value="Verwood">
<input type="hidden" name="x_company" value="Test company">
<input type="hidden" name="x_country" value="GB">
<input type="hidden" name="x_cust_id" value="3">
<input type="hidden" name="x_description" value="Order #E-00001">
<input type="hidden" name="x_delim_data" value="TRUE">
<input type="hidden" name="x_email" value="iain@testaccount.co.uk">
<input type="hidden" name="x_first_name" value="Iain">
<input type="hidden" name="x_fp_hash" value="26001d7ea7d3ec0a86941fec384f889c">
<input type="hidden" name="x_fp_sequence" value="1983">
<input type="hidden" name="x_fp_timestamp" value="1371667280">
<input type="hidden" name="x_invoice_num" value="#E-00001">
<input type="hidden" name="x_last_name" value="Mars">
<input type="hidden" name="x_login" value="BLANKED">
<input type="hidden" name="x_phone" value="12345678910">
<input type="hidden" name="x_relay_response" value="TRUE">
<input type="hidden" name="x_relay_url" value="http://www.tarrantsolutions.co.uk/wc-api/WC_Gateway_Authorize_DPM/">
<input type="hidden" name="x_ship_to_address" value="3 Magnolia Close ">
<input type="hidden" name="x_ship_to_company" value="Test company">
<input type="hidden" name="x_ship_to_country" value="GB">
<input type="hidden" name="x_ship_to_city" value="Verwood">
<input type="hidden" name="x_ship_to_first_name" value="Iain">
<input type="hidden" name="x_ship_to_last_name" value="Mars">
<input type="hidden" name="x_ship_to_state" value="Dorset">
<input type="hidden" name="x_ship_to_zip" value="BH31 6UH">
<input type="hidden" name="x_state" value="Dorset">
<input type="hidden" name="x_test_request" value="FALSE">
<input type="hidden" name="x_version" value="3.1">
<input type="hidden" name="x_zip" value="BH31 6UH">
<input type="hidden" name="x_delim_char" value=",">
<input type="hidden" name="x_order_id" value="1983">
<input type="hidden" name="x_order_key" value="order_51c1fb4ec044b">

Thanks

[RaynorC1emen7]

Nothing jump out as the reason of the 326.

Have you try it on the merchant account Virtual terminal? using the same input data?(if it is not on the DPM form leave it blank on the virtual terminal)

[stoppy]

Did you find the cause of this? i'm having a nightmare with it... any help would be great

Cheers

[zarko_a]

Hi,

Im having trouble with one UK order and a UK merchant account, resulting in the same code (326) as in the case above. Here's the response breakdown below. I put asterisks in place of some of the more sensitive info which was all 100% ok. 

Based on this article, everything seems alright. Does anybody have any idea whats wrong here? Thank you.

• approved (Boolean) FALSE
• declined (Boolean) FALSE
• error (Boolean) TRUE
• held (Boolean) FALSE
• response_code (String, 1 characters ) 3
• response_subcode (String, 1 characters ) 2
• response_reason_code (String, 3 characters ) 326
• response_reason_text (String, 51 characters ) The request field(s) are either invalid or miss...
• authorization_code (String, 0 characters )
• avs_response (String, 1 characters ) P
• transaction_id (String, 10 characters ) 6285333247
• invoice_number (String, 0 characters )
• description (String, 9 characters ) WEB ORDER
• amount (String, 4 characters ) 2.00
• method (String, 2 characters ) CC
• transaction_type (String, 9 characters ) auth_only
• customer_id (String, 6 characters ) C10976
• first_name (String, 6 characters )  ********
• last_name (String, 5 characters )  ********
• company (String, 16 characters ) ********
• address (String, 11 characters ) ***********
• city (String, 6 characters ) LONDON
• state (String, 12 characters ) BEDFORDSHIRE
• zip_code (String, 7 characters ) SW3 6AU
• country (String, 2 characters ) GB
• phone (String, 11 characters ) **************
• fax (String, 0 characters )
• email_address (String, 32 characters ) *****@*****.com
• ship_to_first_name (String, 0 characters )
• ship_to_last_name (String, 0 characters )
• ship_to_company (String, 0 characters )
• ship_to_address (String, 0 characters )
• ship_to_city (String, 0 characters )
• ship_to_state (String, 0 characters )
• ship_to_zip_code (String, 0 characters )
• ship_to_country (String, 0 characters )
• tax (String, 0 characters )
• duty (String, 0 characters )
• freight (String, 0 characters )
• tax_exempt (String, 0 characters )
• purchase_order_number (String, 0 characters )
• md5_hash (String, 32 characters ) *********************************
• card_code_response (String, 0 characters )
• cavv_response (String, 0 characters )
• account_number (String, 8 characters ) XXXX****
• card_type (String, 10 characters ) MasterCard