How can I get the transaction details which are charge backed?

[rushikapatel]

I have one portal from which customer doing sign up and payment process happening using authorize.net. I am using CIM API fro that.

I can get the status of payment transaction like declined,success in my portal.

I need to get all the transactions in which customer has made charge back and money has been reversed from my authorize.net account.

Now I want any API,XMl response or any other stuff which will help me to get all the records which are charge back from authorize.net. So from my portal I can deactivate those customers based on that result.

Any help/suggestion would be appreciated.

[RichardH]

Hello @zocheyado

The information you are requesting isn't available through the Authorize.Net API.  Instead, you will need to work with your Merchant Service Provider to gain access to the information.

Richard

[rushikapatel]

Hi,

Thank you for your quick reply.

Can you please provide me more detail for this?

We want responses based on API or XML request.

Thanks

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Rushika

[RaynorC1emen7]

There is no code

you will need to work with your Merchant Service Provider to gain access to the information.

 Contact your merchant service provider

although I do see in http://developer.authorize.net/api/transaction_details/

GetTransactionDetails transactionStatus  have chargeback as one of the possible value.