Integration with our ERP System

[vinnyj2021]

ChatGPT said:

Absolutely — here's a clean, concise summary you can post on the Authorize.Net developer or merchant forum:

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ERP Integration Help – IQMS/DELMIAWorks + Authorize.Net

We’re integrating our ERP system (IQMS / DELMIAWorks 2023) with Authorize.Net to process credit card transactions. We manually charge cards via the Authorize.Net merchant portal, and our backend processor is Elavon.

In the ERP, we’re using:

• Gateway: Authorize.Net

• Login Name: API Login ID

• PIN #: Transaction Key

• Hash Value: Signature Key (optional but included)

• Production URL: https://secure2.authorize.net/gateway/transact.dll

• Port: 443

• Test Account: Unchecked (we’re in live mode)

We’ve verified:

• The credentials are correct (fresh Transaction Key + Signature Key)

• Authorize.Net account is active and in Live Mode

• Test Mode is off in both Authorize.Net and the ERP

• Outbound HTTPS to secure2.authorize.net is open

• ERP correctly sends to Authorize.Net (not Elavon/Converge directly)

We're still receiving:

Error (13): The merchant login ID or password is invalid or the account is inactive.

Can someone from Authorize.Net or the community confirm:

• Whether this integration flow looks correct

• If there are any extra requirements for ERP authentication

• If Signature Key is required for standard API authentication

Any insight is appreciated — we’re down to final debugging. (I am in the accounting department, so I am really putting my IT skills to the test.)

Thanks!