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Refund (or equivalent) against captured transaction pending settlement
According to the documentation, I can execute a refund against only a settled transaction. Since transactions settle in a batch once daily, how would I handle a situation where I need to issue a refund, but the settlement is pending. Do I have any options aside from waiting until the next day (after the settlement) to execute the refund?
I am using CIM, if that makes a difference.
10-14-2009 07:20 AM
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Simply void the transaction. It's prevents the transaction from being processed and won't even show on the customer's statement.
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10-14-2009 08:14 AM
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How can I find out if I should use void or refund? Do I have to look for the error of refund and if I get Response Reason Code 54 "The referenced transaction does not meet the criteria for issuing a credit" and then do the void, is there a better way?
10-23-2009 04:32 PM
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Can someone answer this or offer any guidance? I'm up against the same issue.
Jonny
02-23-2010 04:08 PM
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If the transaction has not settled (this usually is the case if the transaction was run that business day) then you'll need to do a void. If the transaction has settled (this happens overnight) then a refund will be necessary.
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John Conde :: Certified Authorize.Net Developer (Brainyminds) :: Official Authorize.Net Blogger
NEW! Handling Authorize.Net's Webhooks with PHP
Integrate Every Authorize.Net JSON API with One PHP Class (Sample code included)
Tutorials for integrating Authorize.Net with PHP: AIM, ARB, CIM, Silent Post
All About Authorize.Net's Silent Post
02-23-2010 04:23 PM
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Given an authorized transaction that may or may not have been captured is it safe to
try and refund the transaction and then void the authorization if the refund fails?
02-15-2011 02:12 PM
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Yes that should work. Or you could try to void the authorization and if that's unsuccessful, issue a refund. :smileyhappy:
Thanks,
Michelle
Developer Community Manager
02-16-2011 01:38 PM
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where can i find code in classic asp for refund and void
08-23-2011 02:07 PM
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Hey Yusuf,
Check out our sample code page and select the appropriate integration method.
Thanks,
Michelle
Developer Community Manager
08-24-2011 01:04 PM
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it does not have example for refund using AIM and classic asp
08-24-2011 02:47 PM