Response Code E00001 On Unsettled

[willm]

Hello All,

I'm getting a response code: E00001 when trying to get a list of unsettled transations.  This just started today.  Any thoughts?

Thanks,
Will

POST /soap/v1/Service.asmx HTTP/1.1
HOST: api.authorize.net
content-type: text/xml
content-length: 489

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<GetUnsettledTransactionList xmlns="https://api.authorize.net/soap/v1/">
<merchantAuthentication>
<name>XXXXXXXXX</name>
<transactionKey>XXXXXXXXXXX</transactionKey>
</merchantAuthentication>
</GetUnsettledTransactionList>
</soap:Body>
</soap:Envelope>

[RichardH]

Hello @willm

Are you able to duplicate this in the sandbox?  If this is with your production account, I would suggest contacting customer support.

Richard

[willm]

Hi @RichardH

Yes, this is on a production account.  I just saw your signature about the SOAP deprecation.  Could that be why I'm getting that error?

If you think it might be something else I'll contact CS.

Thanks,

Will

[RichardH]

We have only announced deprecation of SOAP but it's still supported until we provide an End of life date sometime in the future.

Richard

[willm]

Oh thank goodness, had a minor freakout.

I'll contact CS.

Thank you