SSL Certificate Problem (Another Authorize.net Outage)

[danlagi32]

THIS PROBLEM HAS RETURNED! 

CURL ERROR: SSL certificate problem: unable to get local issuer certificate

Yesterday, working in the sandbox was fine (I've been working fine all week long), then this morning I started testing again, and first thing I get is this message!

I've done a quick search and found a couple of articles referencing this back in 2015, but it was supposedly solved.

Is anybody else having this problem? How did you fix it?  BTW, I have not changed anything on my system since yesterday when it was working fine.

Regards,

Dan Luevano

[cwilsontv]

<?xml version="1.0" encoding="UTF-8"?>
<getCustomerProfileIdsRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name><![CDATA[xxxx]]></name>
    <transactionKey>xxxx</transactionKey>
  </merchantAuthentication>
  <clientId><![CDATA[sdk-php-1.9.5]]></clientId>
</getCustomerProfileIdsRequest>

Thu, 22 Mar 2018 11:55:13 -0400 ERROR : [_sendRequest] (C:\nginx\html\vendor\authorizenet\authorizenet\lib\net\authorize\util\HttpClient.php : 106) - CURL ERROR: SSL certificate problem: unable to get local issuer certificate

But in postman:

https://apitest.authorize.net/xml/v1/request.api

<?xml version="1.0" encoding="UTF-8"?>
<getCustomerProfileIdsRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name><![CDATA[xxxx]]></name>
    <transactionKey><![CDATA[xxxx]]></transactionKey>
  </merchantAuthentication>
  <clientId><![CDATA[sdk-php-1.9.5]]></clientId>
</getCustomerProfileIdsRequest>

Response:

<?xml version="1.0" encoding="utf-8"?>
<getCustomerProfileIdsResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
    <messages>
        <resultCode>Ok</resultCode>
        <message>
            <code>I00001</code>
            <text>Successful.</text>
        </message>

...

So seems specific to CURL validating the SSL peer, but only on the sandbox.

Was also working fine all week for me as well.

[danlagi32]

Please don't take this the wrong way, but I'm glad I'm not the only one having a problem. :-)

[cwilsontv]

Same.

If I didn't see your post I'd still be digging through everything trying to figureout what I did between yesterday and today.

[Optimal1]

Same problem here.  Sandbox was working great this morning and then all the sudden, I'm receiving the SSL error.  

[danlagi32]

BTW, I've sent in a detailed email to developer@authorize.net as suggested by someone from live chat.

I'll post when they come up with a resolution.

[mvb89b]

I am having the exact same problem and it was working this morning.  Let us know what you find out.

[CodeDawg]

Same here.  Anyone know what the estimated repair time is?

[danlagi32]

No word yet. I just got the standard email reply when I sent in my request.

BTW, here is the email I sent in so you can compare your log files:

-------------------  SNIP  -------------------------

Support,

Starting this morning I have not been able to connect via CURL to SSL. I get the following error: CURL ERROR: SSL certificate problem: unable to get local issuer certificate. I posted this on the forum here: https://community.developer.authorize.net/t5/Integration-and-Testing/SSL-Certificate-Problem-Another... and someone else said they're experiencing the same problem. I tried connecting to the PRODUCTION site and all works okay. It's just the SANDBOX that is not working.  I was able to use the SANDBOX all week long with no issues. This problem just started happening this morning when I first got in.

See output from phplog and error_log files below.

Here is an excerpt from the phplog file:

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [execute] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php : 114) - Request Serialization Begin

Thu, 22 Mar 2018 10:59:29 -0600 DEBUG : [execute] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php : 115) - net\authorize\api\contract\v1\GetCustomerProfileRequest Object

(

    [customerProfileId:net\authorize\api\contract\v1\GetCustomerProfileRequest:private] => 1XXXXXXXX9

    [merchantCustomerId:net\authorize\api\contract\v1\GetCustomerProfileRequest:private] =>

    [email:net\authorize\api\contract\v1\GetCustomerProfileRequest:private] =>

    [unmaskExpirationDate:net\authorize\api\contract\v1\GetCustomerProfileRequest:private] =>

    [includeIssuerInfo:net\authorize\api\contract\v1\GetCustomerProfileRequest:private] =>

    [merchantAuthentication:net\authorize\api\contract\v1\ANetApiRequestType:private] => net\authorize\api\contract\v1\MerchantAuthenticationType Object

        (

            [name:net\authorize\api\contract\v1\MerchantAuthenticationType:private] => 4XXXXXXXX8

            [transactionKey:net\authorize\api\contract\v1\MerchantAuthenticationType:private] => xxxx

            [sessionToken:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [password:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [impersonationAuthentication:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [fingerPrint:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [clientKey:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [accessToken:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

            [mobileDeviceId:net\authorize\api\contract\v1\MerchantAuthenticationType:private] =>

        )

 

    [clientId:net\authorize\api\contract\v1\ANetApiRequestType:private] => sdk-php-1.9.5

    [refId:net\authorize\api\contract\v1\ANetApiRequestType:private] => ref1XXXXXXXX9

)

 

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [execute] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php : 118) - Request  Serialization End

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 75) -  Url: https://apitest.authorize.net/xml/v1/request.api

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 77) - Request to AnetApi:

<?xml version="1.0" encoding="UTF-8"?>

<getCustomerProfileRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">

  <merchantAuthentication>

    <name><![CDATA[4XXXXXXXX8]]></name>

    <transactionKey>xxxx</transactionKey>

  </merchantAuthentication>

  <clientId><![CDATA[sdk-php-1.9.5]]></clientId>

  <refId><![CDATA[ref1XXXXXXXX9]]></refId>

  <customerProfileId><![CDATA[1XXXXXXXX9]]></customerProfileId>

</getCustomerProfileRequest>

 

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 89) - Sending 'XML' Request type

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 94) - Sending http request via Curl

Thu, 22 Mar 2018 10:59:29 -0600 INFO : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 96) - Response from AnetApi:

 Thu, 22 Mar 2018 10:59:29 -0600 ERROR : [_sendRequest] (/home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/util/HttpClient.php : 106) - CURL ERROR: SSL certificate problem: unable to get local issuer certificate

Here is an exerpt from the error_log file:

[22-Mar-2018 10:59:29 America/Denver] PHP Fatal error:  Uncaught exception 'Exception' with message 'Error getting valid response from api. Check log file for error details' in /home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php:126

Stack trace:

#0 /home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php(104): net\authorize\api\controller\base\ApiOperationBase->execute('https://apitest...')

#1 /home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/anetFunctions.php(594): net\authorize\api\controller\base\ApiOperationBase->executeWithApiResponse('https://apitest...')

#2 /home/www/public_html/catalog/includes/classes/cimInfo.php(325): anet_GetCustomerProfile('1XXXXXXXX9', true)

#3 /home/www/public_html/catalog/includes/classes/cimInfo.php(54): cimInfo->getPaymentProfile()

#4 /home/www/public_html/catalog/checkout_confirmation.php(67): cimInfo->__construct('1XXXXXXXX9:1503...', '', 'get')

#5 {main}

  thrown in /home/www/public_html/catalog/vendor/authorizenet/authorizenet/lib/net/authorize/api/controller/base/ApiOperationBase.php on line 126

[nbansal]

Looks like the issue could be with the root certificates on the system you are trying to connect from.

Can you try updating the cacert.pem on your system and give a try, as discussed here.