Urgent Question (Client cannot see the product quantity/size and customer's full CC info)

[hyngchl1]

Hi, one of my e-commerce SEO clients recently switched over to Wordpress (Woocommerce) from his static HTML website. He uses authorize.net as the POS. I installed the POS payment getaway plug in on his wordpress. Now, however, he says that when a user places his order, and he receives the order, he cannot see the product size, quantity, and the user's full credit card number/information. He was able to see all of this before switching over to Wordpress/Woocommerce a few weeks ago but after switching, all of us sudden, he cannot see this information. He can only see the person's basic information like name, phone number, address...

Can anyone explain what the issue is? I am trying to help him figure this issue out and it's been days...still no solution.

[lantranhana]

 you may add a custom field prompting them to select a product name or model number.

[dogo365]

still no solution.

[merisiae3]

Im seeking out a person that has the knowladge to construct a custom internet site page. The plateform will be primarily based mostly on this pag, for instance a smaller version of ebay or amazon.