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Planned System Maintenance Notification - Production - 03/21/2020

On 03/21/2020, we will be implementing planned payment gateway updates for Production, beginning at 9:00 PM Pacific to 9:30 PM Pacific.


For details on services intermittently inaccessible, please see our support article, Planned System Maintenance Service Impact


Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.


We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.


Also 03/21/2020, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2017 will be permanently archived and no longer accessible in the Merchant Interface.


For detailed information on how to search for and download transactions within a specific date range, please see our support article, How do I download transaction search results? 

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