Ever since the fire at ANET shut down its service a few months back, we are receiving alot less transaction errors. We would normally get 4-5 email errors a week where the transaction would be received by ANET but we would never get the response relay info back resulting in an error. Of course every time I try to call ANET about this, customer service would be clueless or give me the wrong information, of course after waiting 20-30 minutes on the phone. Sorry had to throw that out there. But anyway, I am glad to see that maybe ANET fixed some other problems after recovering from the fire incident.
Unfortunately, it's still happening.
We have had the same frustration about customer service on this issue.
There is an extensive discussion here: