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Error message when trying to process test transactions in SFDC sandbox

We have set up a payment gateway in our SFDC QA environment and a ADN sandbox to match. However we are getting the below error (screenshot attached) when trying to process payments and cannot figure out the issue. We have generated new transaction and signature keys and the error still persists. Not sure what else we can do here. We have also ensured the "TestMode" checkbox is checked on the SFDC environment.

BMThunder2024
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