Hi All. Seems like this is a problem that more than one person has had in the past but that it's not possible to fix from the Business Center. Here's the error I am getting when trying to process a transaction from the Business Center Virtual Terminal:
The following property is either invalid or missing: merchant_category_code, usd_outlet_id, usd_terminal_id
Can someone help me fix it? Thanks in advance
09-26-2024 08:16 AM
Hi I have the same issue. Here's my merchant ID pinn_sandbox_1726819226
09-26-2024 06:43 PM
I'm using the microform (flex API) on frontend then the payments API (backend) on authorizing payments.
09-26-2024 06:45 PM
Are you still facing this issue?
10-01-2024 11:14 PM
Hi,
Log into your Business Center account and navigate to the merchant settings. Ensure that the merchant category code and terminal IDs are correctly configured. In case, if you're using multiple terminals, make sure that the terminal ID for the one you’re trying to process transactions with is active and correctly linked to your account.
Thanks
10-07-2024 11:23 PM - edited 10-07-2024 11:24 PM
@maxschmidt Sorry if this is a silly question, but I am not finding the merchant settings. I got help from the Support Center already but I would still like to know if I could have fixed this myself.
Thanks in advance.
10-08-2024 04:02 AM
I am getting the same error. So many other guys are facing a similar issue, why is there no clear documentation on how to fix it? I cannot find the 'merchant' section within the business center.
08-25-2025 01:44 AM
Honestly Cybersource, why can't we get a fix for this? Or at least a clear documentation on how to resolve this error from our developer portal?
I am getting the same issue, opened a case, but the case was closed immediately and my ticket marked as 'resolved', however, this is not the case. The issue is still pending.
08-25-2025 05:59 AM
Hi I have the same issue. Here's my merchant ID: test_company_1_1755172552
08-27-2025 05:49 AM
Hi I have the same issue. Here's my merchant ID: test_guard_1756366030
08-28-2025 03:25 AM