Hi Cybersource team,
Is there an API to fetch all the details for a failed transaction.
We noticed in our sbox testing that for failed transactions, the transaction details API doesnt contain Amount, Currency and payment method details and its a pretty gaping hole for us in terms of reconciling transaction and transaction counts with our system.
I noticed that Cybersource does utilize this information to build their analytics page even if these details are empty in the transactions page.
Any help will be much much appreciated.
03-26-2024 06:48 AM